Technical Business Analyst

We are seeking an experienced Technical Business Analyst with hands-on exposure to enterprise planning products such as Blue Yonder, Kinaxis, o9, or similar supply chain planning platforms. The role will support the implementation and adoption of Signant planning software for clinical supply chain planning. The ideal candidate will bring strong business analysis skills, technical product understanding, data integration experience, and the ability to translate business and planning requirements into clear documentation, user stories, process flows, data templates, test scripts, and training materials.

Key Responsibilities

• Technical Architecture Support: Support solution architecture discussions by documenting technical assumptions, integration touchpoints, data flow requirements, system dependencies, configuration considerations, and planning process impacts.
• Requirement Gathering and Documentation: Work with business users, IT teams, product owners, architects, vendors, and implementation partners to capture, validate, and document functional, technical, integration, and data requirements.
• User Story Development: Convert business and technical requirements into well-defined user stories, acceptance criteria, process scenarios, and backlog items for Agile delivery.
• Process Flow Documentation: Develop current-state and future-state process flows covering clinical demand planning, study supply planning, master data setup, planning attributes, data integration, testing, and operational handoffs.
• Master Data Requirements: Define and document master data requirements for study master, supply planning attributes, product, site, depot, country, packaging, inventory, demand, supply, and other planning-related data elements.
• Study Master Data Support: Analyze study master data needs, identify required fields, business rules, data dependencies, validation rules, ownership, source systems, and maintenance processes.
• Data Template Creation: Create and maintain structured data templates for study master data, supply planning attributes, planning parameters, data loads, validation, and migration readiness.
• Data Cleansing and Validation: Support data profiling, cleansing, standardization, enrichment, duplicate resolution, gap analysis, and quality validation before migration and system load.
• Data Migration Support: Coordinate data mapping, transformation rules, migration trackers, load validation, reconciliation, defect resolution, and cutover readiness for planning data migration.
• Data Integration Support: Partner with technical teams to define integration requirements, source-to-target mapping, interface validations, data exchange frequency, error handling, and end-to-end data flow testing.
• Test Script Preparation: Develop SIT test cases, UAT scripts, regression scenarios, data validation scripts, and end-to-end planning process test scenarios aligned to business requirements.
• SIT Support: Support system integration testing by preparing scenarios, coordinating test execution, validating integration outcomes, logging defects, tracking issue resolution, and ensuring requirement traceability.
• UAT Support: Assist business users during UAT by preparing test packs, facilitating test execution, triaging defects, clarifying requirements, documenting outcomes, and supporting sign-off activities.
• Training Documentation: Develop training documents, job aids, quick reference guides, process instructions, data entry guides, and user support materials for business adoption.
• Stakeholder Coordination: Act as a bridge between business, IT, data, integration, testing, vendor, and product teams to ensure clear communication, timely decisions, and successful delivery of the planning solution.

Required Skills and Experience

• Strong experience as a Technical Business Analyst, Business Systems Analyst, Product Analyst, or Functional Analyst supporting enterprise technology implementations.
• Hands-on experience with planning products such as Blue Yonder, Kinaxis, o9, SAP IBP, Oracle Planning, Anaplan, or similar supply chain planning platforms.
• Ability to quickly learn Signant planning software and support configuration, data, integration, testing, and user enablement activities.
• Strong understanding of demand planning, supply planning, clinical supply planning, inventory planning, study planning, master data, planning attributes, and end-to-end planning processes.
• Experience documenting business requirements, functional requirements, technical requirements, user stories, acceptance criteria, process flows, and data requirements.
• Experience with data integration concepts, source-to-target mapping, ETL/data load processes, interface validations, data migration, reconciliation, and defect resolution.
• Ability to create data templates, support data cleansing, define validation rules, and coordinate data readiness for system testing and migration.
• Experience preparing and executing SIT test cases, UAT scripts, regression scenarios, and end-to-end business process test scripts.
• Strong communication, facilitation, analytical thinking, problem-solving, stakeholder management, and documentation skills.
• Experience using tools such as Jira, Azure DevOps, Confluence, Visio, Lucidchart, Excel, SharePoint, ServiceNow, Smartsheet, or similar delivery and documentation platforms.
• Ability to work in a fast-paced environment, manage multiple priorities, drive follow-ups, and collaborate effectively across business and technical teams.

Preferred Qualifications

• Bachelor’s degree or higher in Information Technology, Computer Science, Supply Chain Management, Life Sciences, Business Administration, Engineering, or a related field.
• Prior experience supporting clinical supply chain, pharmaceutical, biotechnology, CRO, clinical trial technology, or regulated life sciences programs is highly desirable.
• Experience with Agile delivery, Scrum ceremonies, backlog grooming, sprint planning, requirements traceability, and release readiness activities is preferred.
• Experience supporting planning platform implementations, data migration, integrations, testing, training, go-live, and hypercare is an advantage.
• Certification in Business Analysis, Agile, Scrum, Supply Chain, APICS/ASCM, or a related discipline is preferred but not required.