Manual Quality Assurance Tester Lead

job summary:

Lead. Execute. Deliver. | QA Project Lead

Location: 100% Onsite - San Antonio, TX

The Mission: Ensuring Excellence through Project Leadership

Are you a Senior Manual Tester ready to take the next step in your career? We are looking for a QA Manual Test Lead to join our team in San Antonio. If you have a sharp eye for detail and a proven ability to keep complex projects on track, this is the role for you.

In this position, you will act as the functional lead for our testing efforts. With 4+ years of experience, you will oversee the testing lifecycle for multiple projects, ensuring every script, plan, and fix aligns with our high standards. This is a project-focused leadership role-you'll be the go-to expert for troubleshooting and the primary coordinator for our testing workstreams, helping our team deliver quality results on time, every time.

If you enjoy a collaborative, onsite work culture and are ready to lead the charge on project delivery, we'd love to meet you.

location: San Antonio, Texas

job type: Contract

salary: $43 - 46 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Strategic Oversight: Lead the Enterprise Technology QA Team on high-impact software development projects, managing the testing lifecycle for multiple concurrent workstreams.

Project Leadership: Direct and manage manual testing efforts across various business units, ensuring all deliverables align with project timelines and quality standards.

Test Strategy & Design: Architect comprehensive test plans and sophisticated manual testing strategies that validate logic, error handling, and complex system workflows.

Defect Governance: Oversee the isolation, reproduction, and tracking of defects, ensuring clear communication between QA and Development teams for rapid resolution.

Requirement Analysis: Drive Requirements reviews (Business, Technical, Functional, and Design) and provide high-level estimates for resource allocation and project milestones.

Environment Management: Lead the validation of changes across multiple test environments, ensuring connectivity and readiness for various QA phases.

Cross-Functional Collaboration: Partner with Automation Engineers and DevOps to bridge the gap between manual and automated testing, ensuring a holistic quality approach.

Policy & Process Improvement: Develop and refine quality control policies, identify software production limitations, and spearhead initiatives to optimize the QA lifecycle.

Mentorship: Provide guidance and daily direction to junior and mid-level testers, acting as the primary point of contact for complex troubleshooting.

Additional Job Responsibilities

• Quality Delivery: Utilize advanced QA methodologies to ensure products meet client specifications with minimal defects, staying strictly on-time and on-budget.
• Post-Implementation Support: Lead post-implementation validation and coordinate testing support with the Line of Business (LOB).
• Training & Development: Design and lead training programs for testers on all systems, applications, and specialized tools used for QA operations.
• Industry Knowledge: Remain up-to-date on credit union policies, financial industry regulations, and emerging QA trends.

qualifications:

- Education: Bachelor's degree in Management Information Systems (MIS), Computer Science, Business, or equivalent professional experience.

- Experience: Minimum of four (4) years of experience in a Lead capacity, with a proven track record of managing multiple large-scale projects simultaneously.

- Technical Foundation: Deep expertise in the Software Development Lifecycle (SDLC) and advanced Manual QA methodologies.

- Tool Proficiency: Mastery of Microsoft Excel, Visio, and Project (or similar project management software).

- Soft Skills: Exceptional analytical, interpersonal, and verbal communication skills. Must demonstrate high accountability and the ability to drive results in a structured environment.

Ideal Candidate Will Have

- QA Management Tools: Advanced experience with test management platforms such as HP ALM (Quality Center), Jira, or Azure DevOps.

- Leadership Presence: Proven ability to motivate teams, resolve conflicts, and foster a culture of continuous improvement.

- Operational Excellence: Strong organizational skills with a focus on maximizing operational efficiencies and reducing "time-to-market" without compromising quality.

- Autonomy: Experience working with minimal supervision while managing the workload of a broader team.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.