Who we are Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.
What you'll do - Product Strategy: Develops deep understanding of the LATAM banking and Fintech sectors to inform product strategy, with well articulated points of view on feature and product prioritization by market
- Requirement Synthesis: Actively engage with LATAM clients to gather deep technical and business requirements. You will translate these needs into well-defined Product Requirement Documents (PRDs) and user stories that the EU development teams can execute with precision.
- Cross-Continental Collaboration: Partner closely with EU-based Product Managers and Engineers. You will ensure that the roadmap for Lending and Deposits products aligns with the velocity and demands of the LatAm market.
- Customer Sentiment & Success: Work hand-in-hand with the Customer Success (CS) team to monitor and improve customer sentiment. You will identify pain points in the product journey and advocate for fixes or enhancements that drive long-term loyalty.
- Commercial & Sales Support: Act as the subject matter expert (SME) during the sales cycle. You will support the Commercial team by participating in discovery calls, providing product clarity for high-stakes opportunities, and ensuring we "win" on product capability.
- Escalation Management: Serve as the first point of contact for high-level product escalations within the region. You will manage expectations, provide clear timelines, and coordinate with global support and engineering to resolve mission-critical issues.
What you'll bring - Language Mastery: You are a native Spanish speaker with professional fluency in English.
- Domain Expertise: Proven experience in Product Management within the FinTech or Banking sector, specifically focusing on Lending (Installments, Revolving, etc.) or Deposits (Savings, Current accounts).
- Technical Literacy: Ability to write clear, concise PRDs and work within an Agile/Scrum framework. You should be comfortable discussing APIs and cloud-native architecture.
- Stakeholder Management: Exceptional ability to navigate complex stakeholder landscapes, from C-suite executives at client sites to software engineers in different time zones.
- Travel 25%: Willingness to travel within the LATAM region and occasionally to Europe for team alignment.
What you'll get Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being.
- Competitive base salary
- Company equity for all
- Learning and development opportunities
- Hybrid/Remote working (location dependant)
- 30 day working abroad
- 4 week paid sabbatical after 5 years service
- Additional benefits based on location
Let's connect! Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. Check out our Insights Hub for industry insights, Mambu blogs, webinars, and upcoming events.
As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.
At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact
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