Business Analyst

Hybrid in Cleveland, OH, US • Posted 4 hours ago • Updated 2 hours ago
Contract W2
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • BA
  • Service Now

Summary

Business Analyst - W2

Location -Hybrid - 2 days onsite in Cleveland. OH

MustHave Skills (Concepts & Tools)

  • Business Analyst fundamentals
    • Story writing
    • Requirements gathering
    • General BA responsibilities

What Will Win (NicetoHaves)

  • Technical experience is highly valued, but not a hard requirement
  • This is a personality and softskillsdriven hire do not eliminate strong candidates due to lack of specific technical tools
  • Experience working across multiple lines of business
  • Comfort managing large and diverse stakeholder groups

Project & Team Details

  • Role supports the SNOW Operations Team
    • New application development
    • Incident management
    • Procedural changes
  • Environment details:
    • Kanban alone is considered too much of a pivot
    • Twoweek cadence remains in place
    • Flexibility to pick up and pause work as needed
    • Approximately 60 applications supported
    • High volume of incoming incidents
    • Team is shifting from Scrum toward ScrumBan
  • Agile experience is welcome, provided candidates are not strongly opposed to Kanbanstyle workflows
  • Level flexibility:
    • Open to midlevel or senior candidates
    • Years of experience do not directly equate to skill level
    • Rough guidance: 7 8+ years for seniorlevel consideration

HighLevel Responsibilities

  • Support PI planning and quartersized work efforts
  • Heavy emphasis on relationship management and communication
  • Scrumrelated responsibilities:
    • Story creation and refinement
    • Story pointing
    • Running agile cadence meetings
  • Ticket creation and management in ServiceNow (SNOW) and Jira
    • Team has an automated connector syncing Stories and Epics between both tools
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90941404
  • Position Id: 8927379
  • Posted 4 hours ago
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