This is a
remediation-heavy role. The majority of your work will involve directly correcting HTML code, markup, or CSS. You will work iteratively with cross-functional teams in agile sprints and respond quickly to prioritized accessibility tickets.
Remediation Focus Areas · Apply accessibility fixes to front-end code and markup issues identified through audits (i.e. color corrections, alt text, heading structure, keyboard navigation, link roles, ARIA roles)
· Modify and restructure HTML, CSS, and ARIA to comply with WCAG 2.1 AA standards
· Work within CMS platforms like Sitecore, Salesforce, and WordPress to correct issues in templates, content types, and presentation layers
· Support content and design teams with accessibility guidance for remediating documents, forms, and embedded media
· Use defect tracking tools (JIRA) to manage tickets and document fixes
· Collaborate with accessibility testers and content strategists to validate remediated work and prevent recurrence of issues
· Share knowledge and remediation patterns with other developers to promote consistency and sustainability
Required Knowledge, Skills, and Ability
· Bachelor’s degree in Computer Science, Software Engineering, IT, or related field
· 4+ years of experience remediating digital accessibility issues in websites, apps, and platforms
· Strong coding experience in HTML, CSS, JavaScript, and ARIA markup
· Working knowledge of Sitecore and Salesforce platforms, with demonstrated remediation success
· Familiarity with Biznet applications, AWS infrastructure, or common enterprise back-end platforms
· Ability to interpret automated and manual testing results (e.g., Axe, ANDI, NVDA, JAWS) and apply solutions
· Expert knowledge of WCAG 2.1 AA standards and assistive technology interactions
· Proficiency in CMS templates, JavaScript frameworks, backend API configuration, and UI component libraries
· Experience troubleshooting keyboard traps, focus management, form label/field logic, and responsive layouts
· Strong ability to work in agile sprints, manage remediation tickets, and track progress in Jira or similar tools
· Ability to collaborate with QA testers, content editors, and project managers in an agile environment
· Excellent communication and documentation skills for communicating fixes and coaching teams
Preferred Skills & Qualifications· Experience with Sitecore MVC or SXA customization
· Front-end developer or CMS certifications
· Accessibility remediation tools
· Experience with customized CMS themes, templates, and components
· Strong attention to content structure (heading levels, alt text, semantic HTML)
· Experience remediating PDF, Word, or PowerPoint documents (for secondary support)
· Familiarity with CI/CD integration of accessibility checks (i.e., axe-core in pipelines)
· Familiarity with design handoff tools (i.e., Figma or Adobe XD) for accessibility review
Desired CertificationsOne or more of the following:
· IAAP WAS (Web Accessibility Specialist) – strongly preferred
· IAAP CPACC
· DHS Trusted Tester Certification
· Deque University Developer Track Certificate
· Salesforce Accessibility Champion or similar
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