DVS Testing and Implementation Support BA Job Description –
The Senior Business Analyst (BA) will work with stakeholders and development team members as directed by the DVS Program Management Office staff Point of Contact (POC) to provide analysis and related project support.
Senior BA will (but not limited to):
· Support requirements elicitation, prioritization, validation, and documentation
· Document process changes as needed for improved business processes, including leading business meetings, writing specification documents, and identifying business requirements
· Perform analysis associated with the support and maintenance of the adaptation to electronic data processing methods to several applications
· Participate in the scoping of application updates and upgrades
· Participate in the planning, conducting and evaluation of testing activities
· Assist with implementation support and outcome documentation
· Provide guidance and serve as a liaison between the development team and project stakeholders to resolve issues
· Research user reported system problems through onsite analysis of abnormal processing conditions and determine improved business process or workarounds to enable processing functions
· Work with the business areas and BSM/contracted vendors to ensure that requested enhancements are made in a timely manner
· Work with the Project Manager and team to schedule meetings as necessary
· Attend sessions and conduct interviews with stakeholders to identify and document the business and system requirements, create and submit any required documentation
· Work products and artifacts will be sent for stakeholder review and feedback
· Provide meeting agendas and meeting minutes for specified meetings
· Have an in-depth understanding of both PennDOT business and Federal and/or State requirements
· Analyze the Federal and/or Rule and pending technical specifications to identify the majority of the requirements
· Participate in interviews with the business stakeholders to determine any additional PennDOT specific requirements
· Be knowledgeable of, adhere to and contribute to established digital accessibility regulations and standards
The Senior BA will perform various testing and validation activities surrounding DVS iterative releases as agreed upon by the project’s governance team. The Senior BA will perform the following testing support activities:
· Develop and/or update test management plans
· Learn and utilize the various Driver Licensing Applications that are used in support of work
· Create new and update existing user acceptance test scripts (UAT)
· Support UAT and testing activities
· Create test records
· Coordinates and tests accessibility conformance
· Document testing outcomes, identify gaps and report system defects and issues
· Trouble shoot system errors from test cases/scenarios
· Collaborate on found issues to ensure timely resolution
· Provide pertinent and concise status reports to Executive Management, Business Areas, Vendors, etc. on progress, issues, and events concerning current enhancement/defect efforts.
· Review products, correspondence, and other output as part of testing.
· Document testing of scenarios with screenshots after executing test scenarios
· Provide Driver’s License and Control (DL&C) production support
The Senior BA will compile testing documentation into reports that include various documents such as:
· Test Plan and Outcomes Report
The Senior BA will provide design and implementation support services surrounding the implementation of DVS releases. Sample services include:
· Supporting Go-Live activities
· Capturing and communicating implementation schedule changes
· Updating project documentation based on implementation outcomes
· Maintain work products and track modifications through the BA Services documentation change management processes
The Senior BA will compile implementation documentation into Implementation Outcome Reports that include various documents such as:
· Session Notes
· List of Required Updates to Previously developed Project Documentation
· Recommendations for subsequent Go-Live planning
Senior Business Analyst level is defined as:
· Five or more years of business analysis experience
· Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision
· Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities
· Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice
