DVS Testing and Implementation Support BA
Hybrid (Onsite 3 days/wk)
Candidates local to the Harrisburg, PA area preferred. Description:
Diversified Systems is searching for a DVS Testing and Implementation Support BA. The Senior Business Analyst (BA) will work with stakeholders and development team members to provide analysis and related project support.
Responsibilities:
- Support requirements elicitation, prioritization, validation, and documentation.
- Document process changes as needed for improved business processes, including leading business meetings, writing specification documents, and identifying business requirements.
- Perform analysis associated with the support and maintenance of the adaptation to electronic data processing methods to several applications.
- Participate in the scoping of application updates and upgrades.
- Participate in the planning, conducting, and evaluation of testing activities.
- Assist with implementation support and outcome documentation.
- Provide guidance and serve as a liaison between the development team and project stakeholders to resolve issues.
- Research user-reported system problems through onsite analysis of abnormal processing conditions and determine improved business processes or workarounds to enable processing functions.
- Work with business areas and BSM/contracted vendors to ensure requested enhancements are made in a timely manner.
- Work with the Project Manager and team to schedule meetings as necessary.
- Attend sessions and conduct interviews with stakeholders to identify and document business and system requirements and create and submit required documentation.
- Submit work products and artifacts for stakeholder review and feedback.
- Provide meeting agendas and meeting minutes for specified meetings.
- Maintain an in-depth understanding of the business and Federal and/or State requirements.
- Analyze Federal and/or State rules and pending technical specifications to identify requirements.
- Participate in interviews with business stakeholders to determine additional PennDOT-specific requirements.
- Adhere to and contribute to established digital accessibility regulations and standards.
- Develop and/or update test management plans.
- Learn and utilize Driver Licensing Applications used in support of the work.
- Create new and update existing User Acceptance Testing (UAT) scripts.
- Support UAT and testing activities.
- Create test records.
- Coordinate and test accessibility conformance.
- Document testing outcomes, identify gaps, and report system defects and issues.
- Troubleshoot system errors from test cases and scenarios.
- Collaborate on identified issues to ensure timely resolution.
- Provide status reports to Executive Management, Business Areas, Vendors, and other stakeholders regarding progress, issues, and events related to enhancement and defect efforts.
- Review products, correspondence, and other output as part of testing.
- Document testing scenarios with screenshots after executing test scenarios.
- Provide Driver's License and Control (DL&C) production support.
- Compile testing documentation into reports, including Test Plan and Outcomes Reports.
- Support Go-Live activities.
- Capture and communicate implementation schedule changes.
- Update project documentation based on implementation outcomes.
- Maintain work products and track modifications through the BA Services documentation change management processes.
- Compile implementation documentation into Implementation Outcome Reports, including Session Notes, required updates to previously developed project documentation, and recommendations for subsequent Go-Live planning.
Requirements:
- 5+ years of business analysis experience required.
- Ability to apply the listed knowledge, skills, competencies, and business analysis activities independently without supervision required.
- Ability to instruct and mentor others in the exercise or performance of business analysis responsibilities required.
- Mastery of industry standards and best practices for business analysis responsibilities, with the ability to contribute improvements to the practice, required.
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
