Program Coordinator

Role: Program Coordinator

Location: Dearborn, MI (Onsite)

Position Description: Employees in this job function plan and oversee projects/programs, working with cross-functional teams across various business functions such as Human Resources, Marketing, Legal, Finance, Sales, etc.

Key Responsibilities:

• Develop project plans, define the business-related project/program scope, goals and deliverables in alignment with organizational goals.
• Drive problem-solving and continuous improvement initiatives by leading cross-functional teams and collaborating with executive leadership, function heads, finance etc.
• Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and/or external vendors.
• Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements.
• Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources.
• Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews.
• Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs.
• Serve as a subject matter expert in their respective business domain of Human Resources, Marketing, Legal, Finance, Sales etc.

Program Coordination & Support - Logistical Assistance:

• Support the execution of large-scale events, including Town Halls and All Hands meetings. This includes assisting with venue logistics, audio-visual coordination, and attendee invitation lists.
• On-Site Support: Serve as a point of contact during live events to assist with room setup and on-site logistics to ensure a seamless experience for leaders and participants.
• Administrative Partnership: Coordinate with other departments to align schedules and ensure consistent event planning across the enterprise.
• Agenda Development: Assist in the creation and management of meeting agendas for recurring governance forums and leadership sessions.

Operational Coordination – Process Support:

• Support timeline and milestone tracking across project workstreams, flagging schedule risks as needed; partner with the broader team to keep deliverables within agreed scope and timeline.
• Gap Coverage: Provide flexible administrative support during peak event cycles or when organizational needs require it.
• Key Success Factors - Collaborative Spirit: A strong ability to work as part of a team, supporting primary leads and partnering effectively with administrative colleagues.
• Operational Discipline: High level of accuracy in managing agendas, tracking action items, and maintaining documentation.
• Proactive Coordination: Ability to identify upcoming logistical needs and timeline risks, coordinating mitigation actions before issues arise.
• Professionalism: Maintain a steady, professional presence when interacting with senior leaders and their support teams.

Skills Required:

• Event Planning, Communications, Employee Engagement, Microsoft Office, Administration

Skills Preferred:

• The Program Coordinator supports the planning and execution of leadership events and governance forums within the Enterprise Technology (ET) organization, partnering with primary project leads to coordinate cross-functional activities, manage documentation, and help keep team initiatives on track.