Senior ITIL & Change Enablement Specialist
Location: Denver, CO or Remote
Type: 6-Month Contract-to-Hire
Hourly: $70-$75, W2
Innovar Group is supporting a Sr. ITIL & Change Enablement Specialist opportunity with a fast-growing organization undergoing enterprise IT transformation. This role is ideal for a senior individual contributor who understands ITIL, IT service management, and the people side of change adoption across complex IT environments.
The Sr. ITIL & Change Enablement Specialist will partner with IT leaders, service owners, and delivery teams to help drive adoption of new processes, operating models, tools, and standards. This person will play a key role in communication, training, stakeholder engagement, and change readiness to ensure transformation initiatives are successfully adopted and sustained.
Responsibilities
- Lead change enablement activities supporting IT service management, ITIL-aligned processes, and IT transformation initiatives.
- Develop and execute stakeholder engagement, communication, training, and adoption plans.
- Conduct stakeholder impact assessments, readiness reviews, and adoption risk assessments.
- Translate ITIL concepts into practical, actionable guidance for IT teams and business partners.
- Partner with IT leadership, process owners, and service owners to reinforce accountability and adoption.
- Support rollout, implementation, and hyper-care phases for new IT processes, tools, and operating models.
- Create and deliver role-based training, workshops, and enablement sessions.
- Define, track, and report on adoption metrics, user feedback, and areas for continuous improvement.
- Help support a culture of standardized, proactive, and data-driven IT operations.
Requirements
- 5+ years of experience in organizational change management, change enablement, IT transformation, or related roles.
- Working knowledge of ITIL frameworks and IT service management environments.
- Experience supporting enterprise IT initiatives, operating model changes, process adoption, or tool rollouts.
- Strong communication, facilitation, training, and stakeholder management skills.
- Ability to work with senior IT leaders, technical teams, process owners, and cross-functional business partners.
- Experience creating communication plans, training materials, adoption plans, and change readiness assessments.
- Ability to operate independently in a fast-paced, evolving environment.
- Bachelor’s degree in Business, Information Systems, Organizational Development, or a related field preferred, or equivalent experience.
Nice to Have
- Experience with Bizzdesign, ClickUp, or Visio.
- Experience in fast-growing, infrastructure-heavy, data center, technology, or enterprise IT environments.
- ITIL certification or formal change management training/certification.
About Innovar Group
Innovar Group is a leading technology staffing and solutions firm with more than 25 years of experience connecting top talent with outstanding companies. We specialize in supporting clients across IT, data centers, infrastructure, business transformation, and professional services.
At Innovar Group, we are committed to providing equal employment and advancement opportunities to all individuals. Our employment decisions are solely based on merit, and we do not discriminate in employment opportunities or practices based on race, color, religion, sex (including gender identity and expression), national origin, age, or any other characteristic protected by law.
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