Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Senior AWS Engineer@ Hartford, CT OR Minneapolis, MN
Please find below the details of the position.
Senior AWS Engineer
Onsite at Hartford, CT OR Minneapolis, MN
As a Senior Engineer, you will play a key role in designing, developing, and maintaining advanced contact center solutions that enhance customer experience and operational efficiency. This position requires deep technical expertise in telephony systems, cloud technologies, and AI-driven conversational design. You will collaborate with cross-functional teams across different geographies to deliver scalable, secure, and innovative solutions leveraging Amazon Connect and related AWS services.
Primary Responsibilities
- Design, develop, and maintain contact center solutions using Amazon Connect, AWS Lambda, EventBridge, Notification Services, CloudWatch, Cloud Logging, and CloudFormation
- Build and optimize call flows, routing logic, and IVR systems, including IVR-to-bot migration strategies
- Implement prompt engineering techniques for conversational AI and integrate NLP/ML frameworks into telephony workflows
- Develop and maintain applications using JavaScript, ReactJS, and Node.js
- Ensure seamless API integration with RESTful services and middleware components
- Configure and manage VoIP, SIP, SIP Clusters, and Session Border Controllers (SBCs)
- Utilize GitHub and GitHub Actions for version control and CI/CD automation
- Collaborate with cross-functional teams to ensure high-quality deliverables and adherence to security and compliance standards
- Monitor system performance and troubleshoot issues using CloudWatch, Cloud Logging, and related tools
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to saranyar at sensiple dot com
Regards
Sensiple Inc.,
saranyar at sensiple dot com
7 3 2 2 8 3 0 4 9 9 Ext 373
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
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