User Experience (UX) Content Writer / Designer

Hybrid in New York, NY, US • Posted 5 hours ago • Updated 5 hours ago
Contract W2
Hybrid
$55 - $75/hr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • UX
  • user experience
  • writing
  • Content Designer
  • UX Designer
  • Figma

Summary

***W2 Only***This role is not open to subcontracting (i.e. no C2C / no Corp to Corp)
Our direct client based in NYC is planning an online banking conversion to the Q2 Digital Banking Platform and is seeking an User Experience (UX) Content Writer / Designer to will work closely with UX design, marketing, product, and research partners to adapt and refine platform driven language so it aligns with our brand voice, user expectations, and regulatory considerations during the transition.

The (UX) Content Writer / Designer will be responsible for the following:
  • Help ensure clarity, consistency, and confidence across critical banking experiences.
  • Write and refine UX copy across converted online banking experiences (labels, instructions, system messaging, confirmations, error states)
  • Collaborate closely with designers to integrate content in workflows
  • Adapt vendor provided language to improve clarity and reduce confusion
  • Apply voice and tone standards consistently across the converted experience
  • Support content audits and updates tied to platform and feature changes
  • Participate in reviews, usability testing, and iterative refinement
  • Help reduce user friction and support trust during the conversion
Skills & Experience needed to be successful in this role:
  • Experience in UX writing or content design
  • Strong understanding of user centered content for transactional flows
  • Experience collaborating directly in design tools such as Figma
  • Ability to balance usability, brand voice, and compliance considerations
  • Excellent writing, editing, and cross functional communication skills
  • Experience writing for third party or white labeled platforms
  • Familiarity with the Q2 digital banking platform
  • Financial services, fintech, or regulated industry experience
  • Service design or end to end journey experience
  • Experience supporting platform migrations or conversions
 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10501841
  • Position Id: 26-00084
  • Posted 5 hours ago
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