Pega System Analyst - Healthcare

Key Responsibilities

• Requirements Analysis & Elicitation:

  • Facilitate workshops and discovery sessions with business stakeholders to capture, analyze, and document functional and non-functional requirements.

  • Translate business processes into Pega Case Management concepts, including Stage/Step models, Data Models, and User Personas.

• Pega Solution Design:

  • Define and document detailed system designs, including Decision Rules, Declarative Rules, Data Transforms, UI Portals/Views, and SLA rules.

  • Map enterprise data requirements to Pega Data Types, Data Pages, and Integration Layer rulesets.

  • Define role-based access control (RBAC), security groups, and privilege assignments within the Pega framework.

• Interface & Integration Mapping:

  • Work with integration teams to map external system contracts (REST, SOAP, SQL) to Pega Integration Data Objects.

  • Specify data structures, payload schemas, and transformation logic for seamless API integration.

• Agile Deliverable Management:

  • Author clear, actionable User Stories with detailed Acceptance Criteria in tools like Jira or Azure DevOps.

  • Participate in Sprint Planning, Backlog Grooming, and Sprint Reviews to clarify requirements for developers and testers.

• Testing & Stakeholder Support:

  • Assist QA teams in reviewing test cases and validating that implemented solution flows match business intent.

  • Support User Acceptance Testing (UAT) by validating issue logs and assisting business users.