Noc Analyst

Description
On call rotation on Sunday & Saturdays, as required every 6 weeks
Oncall hours are 11PM Friday evenings to 11PM Sundays
Normal shift hours are 3PM - 11PM, Monday through Friday
Hybrid schedule (onsite presence required for testing or as needed--majority is remote)
Summary:
Network Support Specialist
Under the direction of the operations manager, Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management, device monitoring, network troubleshooting, application support, and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of A&F's core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams.
Responsibilities:
Monitoring and support of the store WAN infrastructure (1,100 stores, domestic and international offices)
Function as a Jr. Incident Manager in support of high priority incidents
Monitoring and support for store and corporate office network hardware (Domestically and Internationally)
Monitoring and support of core applications
Monitoring and support of the wireless network, SAN and VOIP systems
Monitoring and incident management of A&F Data Centers, Labs, Storage Facilities, and Disaster Recovery Facilities
What Do You Need To Bring?
Preferred 4 Year degree in an IT related field
Experience with Windows OS
Familiarity with Linux based systems and hardware
Must be able to communicate effectively with highly technical associates and executives
Knowledge of mainframe operations (MVS) and/or Oracle Batch processes a plus
Experience troubleshooting Cisco and Juniper network equipment
Technical Services experience in Retail environment a plus
Ability to navigate technical issues and evaluate risk
Ability to lead and direct the work of others
Job Type & Location
This is a Contract position based out of New Albany, OH.
Pay and Benefits
The pay range for this position is $28.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New Albany,OH.
Application Deadline
This position is anticipated to close on Mar 13, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.