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LAN Support Specialist,

Independence, MO, US • Posted 2 days ago • Updated 2 days ago

Contract W2

Contract Independent

12 Months

No Travel Required

On-site

Depends on Experience

Midasis Technologies LLC

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Mainframe
Management
Microsoft Windows
Network
Network Design
Printers
Hardware Management
IT Infrastructure
Laptop
Logistics
Remote Support
Computer Hardware
Computer Networking
Documentation
Field Operations
Technical Support
Testing
UPS
Web Portals
Wireless Communication
LAN
SAP FI
SOW
Security Management
Shipping
Site Survey
Workflow

Summary

Position Summary

We are seeking an experienced LAN Support Specialist to provide hands-on, on-site IT infrastructure and desktop support at the Social Security Administration’s National Records Center (NRC).

The NRC is a large, 447,000 sq. ft. operational facility requiring technical support for distributed workstations, specialized industrial scanning equipment, MFDs, LAN infrastructure, and ongoing IT expansion initiatives. The specialist will directly support 55+ workstations, specialized scanning devices, mailroom automation equipment, production printers, and multiple data control rooms.

Key Responsibilities

Desktop & LAN Infrastructure Support: Provide daily hands-on technical support for 55+ distributed workstations across the facility and maintain LAN racks located in four Data Control Rooms.
Specialized & Industrial Hardware Maintenance: Support specialized production equipment, including:

Opex Falcon scanners (20 total), Insight Machines, and Mail Matrix mail sorters.
Fujitsu FI-6800 scanners for Veterans Administration workloads.
Barcode printers, network/mainframe printers, and ~14 multifunction devices (MFDs).
UPS shipping station laptops, thermal label printers, and scales.

Network & Port Management: Open, configure, reconnect, and validate network ports required to onboard new devices. Troubleshoot and resolve Service Portal network requests.
Vendor & Service Support: Reconnect and validate specialized equipment after vendor servicing.
Wi-Fi & Facility Expansion: Track and support Wi-Fi deployment activities (site surveys, approvals, installation, and testing) and assist with IT infrastructure expansion for SSA growth plans.
Documentation: Maintain accurate tracking for SOW, ROM support, port requests, and operational follow-ups.

Basic Qualifications

Education & Experience: Bachelor’s degree + 5 years of dedicated IT/LAN support experience.
Networking: Strong knowledge of LAN networking, physical network infrastructure, and port configuration workflows.
OS & Hardware: Proven experience supporting Windows workstation environments, enterprise scanning hardware (OpenX, Fujitsu), printers, barcode systems, and MFDs.
Field Operations: Ability to support distributed IT assets across a large operational facility with multiple production rooms.

Preferred Qualifications

Hands-on experience supporting high-volume scanning operations or industrial mailroom systems.
Familiarity with secure credentialing systems (e.g., HSPD-12 stations).
Experience with logistics/shipping IT systems (UPS shipping equipment)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91173393
Position Id: 9053112
Posted 2 days ago

Company Info

About Midasis Technologies LLC

At Midasis Consulting LLC, we are more than just a consulting firm, we are your trusted partner in transforming the way businesses leverage technology to drive success. With a deep commitment to innovation, integrity, and excellence, we stand at the forefront of IT staffing and project augmentations, delivering tailored solutions that empower businesses to thrive in today’s fast-evolving landscape.

At Midasis, our mission is to empower businesses with innovative IT solutions, expert talent, and unparalleled service. We are committed to delivering excellence in every engagement, fostering success for our clients, partners, and employees alike.

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Contact the job poster

Hyder Jaffari

Recruiter @ Midasis Technologies LLC

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