ServiceNow Developer - 3627521

Charlotte, NC, US • Posted 17 hours ago • Updated 4 hours ago
Full Time
On-site
USD $55.00 - 60.00 per hour
Fitment

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Job Details

Skills

  • Orchestration
  • Mapping
  • Product Demonstration
  • Demonstrations
  • Collaboration
  • Agile
  • User Stories
  • Acceptance Testing
  • Project Management
  • Scripting
  • Workflow
  • JavaScript
  • Amazon S3
  • Management
  • Business Rules
  • Customization
  • IT Service Management
  • Customer Relationship Management (CRM)
  • Data Governance
  • Debugging
  • ROOT
  • English
  • Communication
  • ServiceNow

Summary

Lighthouse Technology Services is partnering with our client to fill their ServiceNow Developer position with expertise in SN development with Flow Designer! This is a 6 months contract-to-hire opportunity and will be remote in United States. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

  • Build and maintain controller flows and reusable subflows for multi-step vendor processes, including approvals, task orchestration, and pre/post-integration steps
  • Develop catalog items, client scripts, and script includes while maintaining clean, maintainable code and form logic
  • Design and support REST/S3 integrations from end-to-end, including payload creation, status checks, work notes updates, and retry logic
  • Manage large inbound data sets by mapping, coalescing, and implementing data governance as information flows into ServiceNow
  • Implement robust error handling and validation protocols; analyze logs, trace failures, and resolve root causes efficiently
  • Model and leverage key data relationships including vendor records, contracts, approval workflows, hierarchy structures, and category codes
  • Demo completed work to stakeholders and build rapid proof-of-concepts to validate technical approaches
  • Collaborate in Agile ceremonies by refining user stories, ensuring acceptance criteria are met, and iterating quickly based on feedback
  • Support User Acceptance Testing (UAT) by preparing test data, triaging issues, and maintaining communication loops with administrators and fulfillment teams
  • Partner with platform administrators and project leadership to ensure smooth, predictable releases

What You'll Need to Have:

  • 3-5 years of hands-on ServiceNow development experience with Flow Designer, Approvals, Catalog Items, Client Scripts, and Script Includes
  • ServiceNow Certified System Administrator (CSA) certification is required
  • Strong proficiency with App Workflow Engine and backend Java scripting for building custom functionality
  • Proven experience integrating ServiceNow with external systems (REST/S3 APIs) and managing payloads end-to-end
  • Solid understanding of custom scoped applications, ACLs, Business Rules, and OOTB functionality versus customization decisions
  • Experience with ITSM, Customer Service Management (CSM), SPOKE, and Integration Hub
  • Knowledge of data governance concepts and inbound data patterns (import sets, transforms, coalesce operations)
  • Strong debugging skills with the ability to trace issues, implement effective logging, and resolve problems at the root cause level
  • Clear English communication skills with the ability to explain technical trade-offs to non-technical stakeholders and maintain alignment across teams
  • ServiceNow Certified Application Developer (CAD) certification preferred

Pay Range: $55-60/hr

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View all of our open jobs here: jobs.lhtservices.com
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114206
  • Position Id: efbf661b59bb421c9d87cdecc1603bd2
  • Posted 17 hours ago
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