We are looking for a Technical Project Manager – Salesforce Marketing Cloud & Agentforce for Marketing to join our team. Please review the job description below, and let us know if you are interested and available.
If this opportunity matches your experience and career goals, we would love to discuss it more. Additionally, feel free to share your updated resume for consideration
Technical Project Manager – Salesforce Marketing Cloud & Agentforce for Marketing
Location: Remote
Rate - $50/HR on W2
Job Summary
We are seeking an experienced Technical Project Manager to lead the delivery of marketing technology solutions leveraging Salesforce Marketing Cloud and Agentforce for Marketing (AI-powered marketing capabilities). This role will manage end-to-end project execution, ensuring alignment between business objectives and technical implementations while enabling scalable, AI-driven customer engagement strategies.
Key Responsibilities
Project & Program Management
- Lead end-to-end delivery of Salesforce Marketing Cloud initiatives, from discovery to deployment and optimization
- Define project scope, timelines, milestones, and resource plans
- Manage risks, issues, and dependencies across multiple workstreams
- Ensure projects are delivered on time, within scope, and within budget
- Drive Agile/Scrum ceremonies (sprint planning, stand-ups, retrospectives)
Salesforce Marketing Cloud Delivery
- Oversee implementation of campaigns and solutions using Journey Builder, Email Studio, Automation Studio, and Contact Builder
- Coordinate with technical teams on integrations, data models, and campaign execution
- Ensure adherence to best practices in marketing automation and platform governance
- Monitor delivery quality, performance, and scalability of solutions
Agentforce for Marketing (AI Enablement)
- Manage the implementation of Agentforce AI agents for marketing use cases such as personalization, lead nurturing, and campaign optimization
- Coordinate cross-functional teams to define and deliver AI-driven workflows
- Track AI solution performance and ensure continuous improvement
- Align AI initiatives with business KPIs and customer experience goals
Stakeholder & Communication Management
- Act as the primary point of contact for business and technical stakeholders
- Translate business requirements into technical delivery plans
- Provide regular status updates, executive reporting, and roadmap visibility
- Facilitate decision-making and resolve conflicts across teams
Data & Integration Oversight
- Oversee integration of Marketing Cloud with Salesforce CRM (Sales Cloud/Data Cloud) and third-party platforms
- Ensure data readiness, quality, and governance throughout project lifecycle
- Coordinate with data engineering teams on segmentation, reporting, and analytics
Quality Assurance & Release Management
- Ensure proper testing strategies (SIT, UAT) and successful release deployments
- Manage release schedules and environment coordination (Dev, QA, Prod)
- Drive continuous improvement in delivery processes and tools
Required Skills & Qualifications
- 5–9+ years of experience in technical project management or program management
- Hands-on experience delivering Salesforce Marketing Cloud projects
- Strong understanding of Journey Builder, Automation Studio, Contact Builder, and campaign workflows
- Experience with Agentforce or Salesforce AI tools (Einstein AI, generative AI)
- Proven ability to manage cross-functional technical teams
- Familiarity with APIs, integrations, and data architecture concepts
- Strong knowledge of Agile/Scrum and/or Waterfall methodologies
- Excellent communication, leadership, and organizational skills
Preferred Qualifications
- Salesforce certifications (Marketing Cloud, PMP, Certified Scrum Master, or equivalent)
- Experience with Salesforce Data Cloud (CDP)
- Background in marketing automation, CRM, or digital transformation programs
- Familiarity with reporting and analytics tools (e.g., Tableau, CRM Analytics)
- Experience managing AI-driven or data-centric projects
Thank you!
Best Regards,
Sumit Talekar
Associate Manager – Talent Acquisition
Silverlink Technologies Inc.
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