Data and Metrics Analyst

nou Systems, Inc. (nSI) is now officially a 100% ESOP company! We value teamwork and collaboration, and this transition allows us to take that commitment to a new level. nSI empowers our customers by supplying products, services, and expertise with powerful, data driven insights that transform defense systems and improve capabilities.

We are pleased to announce the opening for a Data and Metrics Analyst who will join our Mission Engineering team at the Missile Defense Integration & Operations Center (MDIOC) / On-site and become part of our rapidly growing technology company operating in missile defense, cybersecurity, test range modernization, biotechnology, and space control marketspaces. You will be part of a team known for data analytics, workflow automation, and mission assurance decision support.

Key Responsibilities:

• Process Analysis & Optimization
  • Map existing mission assurance business processes (e.g., risk management, readiness reporting, test planning, corrective actions, configuration/status tracking).
  • Conduct gap analyses to identify opportunities for automation, data integration, and standardization.
  • Develop future-state process designs that reduce manual effort, improve data quality, and shorten decision cycles.
• Automation Design & Development
  • Design, implement, and maintain automation solutions using tools, scripting, and integrations (e.g., PowerBi, SharePoint, PowerApps, Automate, or similar tools per customer environment).
  • Build workflows, forms, dashboards, and automations that support:
    • Mission assurance status tracking and reporting
    • Risk and issue management workflows
    • Corrective action plans and closure tracking
    • Data collection and validation from multiple sources/systems
  • Integrate data from disparate systems and repositories (e.g., Excel, SharePoint, databases, mission systems interfaces where appropriate and allowed).
• Data & Reporting
  • Develop automated reports and dashboards to support leadership decision-making and mission readiness reviews.
  • Implement data validation and quality checks to ensure accuracy and consistency of mission assurance data.
  • Support periodic and ad hoc data calls with reusable, scalable reporting solutions.
• Stakeholder Engagement & Change Management
  • Work closely with mission assurance leads, analysts, and operators to translate requirements into technical solutions.
  • Gather feedback, iterate on solutions, and provide training and user documentation.
  • Promote user adoption through clear communication, demonstrations, and continuous improvement.
• Compliance, Security & Governance
  • Ensure all automation solutions comply with applicable cybersecurity, configuration management, and records management policies.
  • Document processes, configurations, and changes in accordance with government and contract standards.
  • Support audits, inspections, and reviews by providing transparent documentation and traceability.

Basic Qualifications:

• You must have a Bachelor's degree from an accredited institution.
• You will need at least 7 years of full-time professional experience.
• You must possess or be able to obtain an active Secret clearance.

Specific degree and experience requirements may be waived with government approval of a Labor Category Waiver.

Preferred Qualifications:

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or a related discipline.
• 3+ years of experience in business process analysis, workflow automation, or a similar role.
• Experience designing, building, and deploying automation solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
• Experience with SharePoint lists, workflows, and sites.
• Experience with ServiceNow, Nintex, or other workflow automation tools.
• Experience integrating data from Excel, SharePoint, databases, or approved mission-system interfaces.
• Experience developing reusable dashboards and reporting solutions for leadership decision-making and mission readiness reviews.
• Experience supporting user adoption through requirements gathering, demonstrations, training, documentation, and continuous improvement.

nou (pronounced 'new') Systems:

Since its founding in 2012, nou Systems has built a reputation for excellence in innovative engineering, prototype development, and technical and professional services in multiple markets, including missile defense, cybersecurity, test range modernization, and space control. Our diverse and highly skilled team delivers state-of-the-art products from concepts and prototypes to fully developed and integrated solutions.

We offer significant advancement and personal career development opportunities within our dynamic high-tech company. Our culture is firmly established in treating our employees like family.

Benefits of working at nSI

nou Systems, Inc. offers a comprehensive, total rewards package that includes competitive compensation and diverse benefits that reflect our company culture of service, excellence, and a supportive work environment. Benefits may vary based on status but the majority of our positions include the following:

• Competitive Wages*
• Medical, Rx, Dental & Vision Insurance
• Medical plan with Health Savings Account eligibility
• Company-funded Life, Short-Term & Long-Term Disability Insurance
• Personal Time Off, Vacation, and Paid Holidays
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Flexible Spending Accounts
• Norton LifeLock
• Tuition Reimbursement
• Personal Development, Technical Learning Opportunities, & Lunch-n-Learns
• Corporate Sponsored Events & Community Outreach

*Final compensation for this position is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location.

nSI is an Equal Opportunity Employer

Employment opportunities at nSI are based upon a candidate's qualifications and capabilities to perform the essential functions of a particular job and are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit U.S. citizenship is required for most positions.