MS 365 Infrastructure Engineer

Position Title: Microsoft 365 Infrastructure Engineer

Location: Glen Allen, Virginia - hybrid (3 days a week)

Only w2 candidates can apply for this.

Must have :

Purview experience, Antra ID, Copilot Agent experience and Power Automate.

PowerShell scripting experience for configuration.

Position Description

The Microsoft 365 Infrastructure Engineer will lead client-facing Copilot readiness engagements across the Microsoft 365 ecosystem. This role focuses on assessment, architecture, governance, and implementation across SharePoint Online, Entra ID, Microsoft Search, and Microsoft Purview compliance capabilities to enable secure and accurate Copilot adoption.

Position Accountabilities:

M365:

· Design, manage, and optimize Microsoft 365 services to support Copilot readiness, including SharePoint Online, OneDrive, Teams, Exchange Online, and related applications.

· Conduct Copilot readiness assessments across identity, compliance, content architecture, and search indexing; lead migrations, upgrades, integrations, and automation to modernize client environments.

· Map current-state content landscapes and design future-state SharePoint Online architectures with structured metadata, taxonomy, site hierarchy, and permission inheritance.

· Lead migration planning and execution from file shares and legacy repositories into SharePoint Online and OneDrive using automated tooling.

· Configure and optimize Microsoft Search, including schema extensions, managed properties, verticals, result sources, and indexing patterns.

· Build governance frameworks, provisioning models, and operational standards tailored to each environment; provide client workshops, documentation, and enablement sessions across technical and business teams.

· Create automation using PowerShell, PnP PowerShell, and Microsoft Graph API for reporting, provisioning, and repeatable deployment patterns.

· Produce readiness deliverables including assessment findings, identified risks, and a prioritized remediation roadmap for Copilot adoption.

Identity (Entra ID) and Automation:

· Advise on Entra ID configuration required for Copilot interoperability, including authentication methods, conditional access paths, and tenant-level identity controls.

· Design and validate permission models (including least-privilege access), consent and app permission approaches, and identity governance practices that support access trimming and secure Copilot retrieval.

· Apply Microsoft Graph API concepts (service principles, delegated/application permissions, and API limitations) to support automation, reporting, and operational controls.

Security and Compliance:

· Implement and maintain security best practices across Microsoft 365, including identity and access controls that support secure Copilot usage.

· Implement and tune compliance controls (DLP, sensitivity labels, retention, and related policies) that align with Copilot’s retrieval behavior and access trimming.

· Conduct regular security and compliance assessments; document findings and provide actionable remediation recommendations to stakeholders.

Support and Troubleshooting:

· Provide technical support and troubleshooting for Microsoft 365 services supporting Copilot readiness, including SharePoint Online/OneDrive, Microsoft Search, Entra ID (Conditional Access), and Microsoft Purview compliance controls.

· Collaborate with the IT support team to resolve escalated incidents and service requests.

· Develop and maintain documentation for procedures, configurations, and troubleshooting steps.

Continuous Improvement:

· Stay updated with the latest Microsoft 365 and Copilot capabilities (including SharePoint, Entra ID, Microsoft Search, and Purview), plus relevant best practices.

· Identify opportunities for process improvements and automation.

· Participate in training and development activities to enhance skills and knowledge

Organizational Relationship

This assignment reports to the Sr Manager End User Computing.

Position Qualifications

Education and Experience:

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Minimum of 4+ years of experience delivering Microsoft 365 modernization and SharePoint Online solutions, including direct client engagement/consulting or cross-functional stakeholder delivery.

· Microsoft certifications in Microsoft 365, Security/Compliance, Identity, or Azure are preferred (e.g., MS-102, SC-300/SC-400, AZ-104 or equivalent).

· Copilot for Microsoft 365 readiness/deployment experience and related training/certification is preferred.

· Additional relevant Microsoft certifications are a plus

Skills and Certifications:

· Deep hands-on experience designing and administering SharePoint Online (sites, libraries, metadata, taxonomy, permissions, and information architecture).

· Strong knowledge of Microsoft Entra ID authentication flows, conditional access logic, consent and permission models, and identity governance.

· Proficiency with PowerShell scripting, PnP PowerShell, and enterprise automation patterns used for reporting, provisioning, and repeatable deployments.

· Working knowledge of Microsoft 365 / Microsoft Purview compliance controls, including DLP, sensitivity labeling, and retention policies.

· Experience configuring and optimizing Microsoft Search (schema, managed properties, verticals, result sources, and indexing patterns) is preferred.

· Experience with Microsoft Graph API concepts, service principles, delegated/application permissions, and common API limitations.

· Excellent problem-solving and analytical skills.

· Strong communication skills with the ability to present architecture, findings, and recommendations to both technical and non-technical stakeholders.

· Ability to work independently and as part of a team.

· Detail-oriented with strong organizational skills.

Other:

· Occasional travel may be required.

· Requires the ability to lift and carry up to 50 lbs.