Job#: 3027370 Job Description: Position DescriptionThe Microsoft 365 Infrastructure Engineer will lead client-facing Copilot readiness engagements across the Microsoft 365 ecosystem. This role focuses on assessment, architecture, governance, and implementation across SharePoint Online, Entra ID, Microsoft Search, and Microsoft Purview compliance capabilities to enable secure and accurate Copilot adoption.
Position AccountabilitiesM365:- Design, manage, and optimize Microsoft 365 services to support Copilot readiness, including SharePoint Online, OneDrive, Teams, Exchange Online, and related applications.
- Conduct Copilot readiness assessments across identity, compliance, content architecture, and search indexing; lead migrations, upgrades, integrations, and automation to modernize client environments.
- Map current-state content landscapes and design future-state SharePoint Online architectures with structured metadata, taxonomy, site hierarchy, and permission inheritance.
- Lead migration planning and execution from file shares and legacy repositories into SharePoint Online and OneDrive using automated tooling.
- Configure and optimize Microsoft Search, including schema extensions, managed properties, verticals, result sources, and indexing patterns.
- Build governance frameworks, provisioning models, and operational standards tailored to each environment; provide client workshops, documentation, and enablement sessions across technical and business teams.
- Create automation using PowerShell, PnP PowerShell, and Microsoft Graph API for reporting, provisioning, and repeatable deployment patterns.
- Produce readiness deliverables including assessment findings, identified risks, and a prioritized remediation roadmap for Copilot adoption.
Identity (Entra ID) and Automation:- Advise on Entra ID configuration required for Copilot interoperability, including authentication methods, conditional access paths, and tenant-level identity controls.
- Design and validate permission models (including least-privilege access), consent and app permission approaches, and identity governance practices that support access trimming and secure Copilot retrieval.
- Apply Microsoft Graph API concepts (service principles, delegated/application permissions, and API limitations) to support automation, reporting, and operational controls.
Security and Compliance:- Implement and maintain security best practices across Microsoft 365, including identity and access controls that support secure Copilot usage.
- Implement and tune compliance controls (DLP, sensitivity labels, retention, and related policies) that align with Copilot's retrieval behavior and access trimming.
- Conduct regular security and compliance assessments; document findings and provide actionable remediation recommendations to stakeholders.
Support and Troubleshooting:- Provide technical support and troubleshooting for Microsoft 365 services supporting Copilot readiness, including SharePoint Online/OneDrive, Microsoft Search, Entra ID (Conditional Access), and Microsoft Purview compliance controls.
- Collaborate with the IT support team to resolve escalated incidents and service requests.
- Develop and maintain documentation for procedures, configurations, and troubleshooting steps.
Continuous Improvement:- Stay updated with the latest Microsoft 365 and Copilot capabilities (including SharePoint, Entra ID, Microsoft Search, and Purview), plus relevant best practices.
- Identify opportunities for process improvements and automation.
- Participate in training and development activities to enhance skills and knowledge
Organizational RelationshipThis assignment reports to the Sr Manager End User Computing.
Position QualificationsEducation and Experience:
- Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 4+ years of experience delivering Microsoft 365 modernization and SharePoint Online solutions, including direct client engagement/consulting or cross-functional stakeholder delivery.
- Microsoft certifications in Microsoft 365, Security/Compliance, Identity, or Azure are preferred (e.g., MS-102, SC-300/SC-400, AZ-104 or equivalent).
- Copilot for Microsoft 365 readiness/deployment experience and related training/certification is preferred.
Skills and Certifications:
- Deep hands-on experience designing and administering SharePoint Online (sites, libraries, metadata, taxonomy, permissions, and information architecture).
- Strong knowledge of Microsoft Entra ID authentication flows, conditional access logic, consent and permission models, and identity governance.
- Proficiency with PowerShell scripting, PnP PowerShell, and enterprise automation patterns used for reporting, provisioning, and repeatable deployments.
- Working knowledge of Microsoft 365 / Microsoft Purview compliance controls, including DLP, sensitivity labeling, and retention policies.
- Experience configuring and optimizing Microsoft Search (schema, managed properties, verticals, result sources, and indexing patterns) is preferred.
- Experience with Microsoft Graph API concepts, service principles, delegated/application permissions, and common API limitations.
- Excellent problem-solving and analytical skills.
- Strong communication skills with the ability to present architecture, findings, and recommendations to both technical and non-technical stakeholders.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Other
- Occasional travel may be required.
- Requires the ability to lift and carry up to 50 lbs.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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