Junior GIS Technical Specialist

Job Title: Junior GIS Technical Specialist

Job Location: Raleigh, NC

Job Type: Contract

Pay Range: $40.00hr - $45.00hr

Job Overview:

The organization is seeking a Junior Technical Specialist to provide dedicated support to the Traffic Operations Center and Transportation Mobility & Safety Unit by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response. This role involves working with staff to understand basic workflow needs, assisting with gathering requirements, and helping build simple to moderately complex maps, dashboards, and GIS tools that support daily operations. The primary focus is to communicate clearly with non-GIS users, ask questions to understand requests, and follow established GIS Unit standards when creating or updating data and applications. Daily work includes editing geometry, updating events and attributing data, performing QA/QC checks, and assisting with progress tracking and documentation. The role may also support Arcade coding and help with ETL processes under guidance from more senior team members. This position requires an advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise. The candidate must be able to build web mapping applications independently, publish hosted and referenced feature services, and understand the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.

Responsibilities:

• Update and maintain GIS data by editing geometry, events, and attributes to support traffic operations and situational awareness.
• Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
• Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, and incident response.
• Work with staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
• Write basic Arcade code to support mapping, queries, calculations, and display.
• Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
• Attend operational meetings to observe workflows and learn needs, gradually building the context needed to support future GIS solutions.
• Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
• Report to the Specialist Expert and work effectively as a team.

Requirements:

The candidate must be willing and able to perform 12+ hour days in the event of a major emergency activation, including evenings, weekends, and holidays. The successful candidate will be able to travel to and from the facility in Raleigh for in-person support during a major activation lasting more than 5 days. The candidate will be paid a flat hourly rate during approved overtime hours, if required. Preference will be given to candidates that live within a one-hour commute to the facility.

A sample of work is required as part of the submission for this position. A sample of work can include documentation of a GIS process, a cartographic map, a report on a GIS solution, or a link to a GIS application in which the candidate was the primary creator/developer.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities