Interview Type: ***Webcam Interview Only *** Very long term project; initial PO for 1 year, expect to go for 4+ years
- The candidate will need to come on-site on the first day to collect equipment.
- All candidates must be local to the Triangle region of North Carolina.
- This position may require on‑site attendance when business needs warrant in‑person participation, such as scheduled meetings or other task‑specific activities.
*****A sample of work is required as part of the submission for this position. A sample of work can include documentation of a GIS process, a cartographic map, a report on a GIS solution, or a link to a GIS application in which the candidate was the primary creator/developer. A sample of work can be as simple as ascreenshot of a map the candidate made. A write-up with no maps will not beconsidered, unless it is some sort of Arcade/Python script that clearlydemonstrates GIS knowledge. USE OF AI FOR THIS WORK SAMPLE IS NOT ALLOWED. If the application does not include a work sample it will not be considered.
Job Description:
Position Overview
The client is seeking a Technical Specialist – Junior that will provide dedicated support to the State Traffic Operations Center (STOC) and Transportation Mobility & Safety Unit by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response.
This role works with TM&S staff to understand basic workflow needs, assist with gathering requirements, and help build simple to moderately complex maps, dashboards, and GIS tools that support daily operations. The primary focus is to communicate clearly with non-GIS users, ask questions to understand requests, and follow established GIS Unit standards when creating or updating data and applications.
Daily work includes editing geometry, updating events and attributing data, performing QA/QC checks, and assisting with progress tracking and documentation. The role may also support Arcade coding and help with ETL processes under guidance from more senior team members.
Required Skills and Knowledge
- Advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise.
- Ability to build web mapping applications independently.
- Ability to publish hosted and referenced feature services.
- Understanding of the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.
Emergency Activation Requirements
Note: Candidates must be willing and able to perform 12+ hour days in the event of a major emergency activation, including evenings, weekends, and holidays. The ideal candidate will be able to travel to and from the STOC in Raleigh for in-person support during a major activation lasting >5 days.
Ideal Candidate Profile
- Able to shadow meetings, listen to issues, and independently identify potential GIS solutions based on complex issues.
- Ability to quickly generate solutions and describe them to non-IT personnel is essential to this role.
- Strong documentation, organization, and communication skills.
- Able to take direction and work collaboratively extremely well, both in person and remotely.
This position will report to the Specialist – Expert position.
Role/Responsibilities
- Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
- Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
- Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
- Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
- Write basic Arcade code to support mapping, queries, calculations, and display.
- Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
- Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
- Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
- Report to Specialist – Expert and work effectively as a team.
Skills/Requirements
- ArcGIS Pro Required 4 Years
- ArcGIS Online Administration, Web Mapping, and Cartography Required 4 Years
- Survey123, Field Maps, Experience Builder Required 2 Years
- Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes Required 4 Years
- ArcGIS Enterprise Administration & Server Management Highly desired 2 Years
- Arcade & Python Scripting Highly desired 2 Years
- GIS for Public Safety Nice to have 2 Years
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