Product Support

Charlotte, NC, US • Posted 14 days ago • Updated 7 hours ago
Full Time
On-site
$58.0000 - $63.0000/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Production Support
  • L2 Production Support
  • Application Support

Summary

Ready to Apply?


Apply now or reach out to Anjesh Singh at for more information. We look forward to speaking with you!


Job Title: L2 Production Support Role


Location: Charlotte, NC / Atlanta, GA


Work Arrangement: Hybrid
Client Industry: Banking
Duration: 12-18 Months
Schedule: Monday to Friday, 8 AM 5 PM EST


Required Skills:




  • Experience with enterprise monitoring tools (Splunk, AppDynamics, Dynatrace, etc.)




  • Strong Linux/Unix knowledge




  • Ability to run SQL and Shell scripts




  • Basic understanding of .NET, C#, and SQL Server




  • Foundational AWS knowledge (EC2, S3, CloudWatch)




  • Experience supporting POS systems, payment gateways, and merchant transaction platforms




  • Exposure to AI-enabled productivity tools (e.g., Copilot)




Nice to have Skills:




  • Production support experience in payments domain




  • JavaScript knowledge




Compensation


Hourly Rate: $58 - $63 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Anjesh Singh at for more information. We look forward to speaking with you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91127026
  • Position Id: 28906
  • Posted 14 days ago
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