Pega Business Systems Analyst OR Pega Systems Analyst - ZL

Pega Systems Analyst OR Pega Business Systems Analyst, Call Center Top 9 Technical Skills: Write technical User Stories, translate the "What" into the "How" Pega Product Experience is Preferred However some Workflow Platform is required Background and experience in "Process workflow A to B to C with decision points, either systemic or personalized 401K a huge plus, finance a minimum Interfacing Workflows with 3rd party products such as Salesforce Defining Operational processes User Stories suppo

Job Description: This Systems Analyst will translate the Business Analysts User Stories ("What") into technical User Stories ("How"). This project is related to a Pega workflow application/platform and will interface with both Salesforce and call center. Technical Skills: Write technical User Stories, translate the "What" into the "How" Pega Product Experience is Preferred However some Workflow Platform is required Background and experience in "Process workflow A to B to C with decision points,

AI Business Analyst - Systems Analyst Location:Remote No C2C Please Top 6 Technical Skills: Business Analysis / Systems Analysis IVR experience -- AWS Connect Preferred Strong experience writing Agentic AI Use Cases AWS LEX Nova Sonic Bedrock Top 3 Soft Skills: Strong ability to define EPICs, Features, User Stories Work with the business to define how AI agents manage callers Strong communications with strong consultative / professional approach Company / Project Description / Business Driver Th