Program Manager

Role : Program Manager - Power Platform (Business Enablement)

Location : Richmond , VA

Key Responsibilities:

• Manage intake, prioritization, and resource allocation for program requests and initiatives.
• Providehands-on support by building or troubleshooting simple Canvas Apps and Power Automate flows when needed.
• Support training, workshops, and adoption efforts that empower business users to build apps and flows.
• Communicate program status, risks, and recommendations through presentations to BISD and VDOT leadership.
• Establish and maintain governance, best practices, and lifecycle processes appropriate for low‑complexity solutions.
• Oversee technical delivery and review solution approaches to ensure security, compliance, and alignment with standards.
• Develop and maintain clear documentation and guidance for business users and internal stakeholders.
• Coordinate with IT, security, and business partners to align solutions with agency goals and policies.
• Identify risks and issues and implement mitigation plans to maintain delivery stability.

Requirements:

• 7+years of experience in technical program management, product ownership, or enterprise application delivery.
• Experience overseeing Microsoft Power Platform.
• Ability to build or troubleshoot simple Canvas Apps and Power Automate flows.
• Demonstratedability to lead and develop team members while managing both strategy and operations.
• Excellent communication and executive presentation skills.
• Ability to manage competing priorities and allocate work based on capacity, skills, and organizational needs.
• Strong understanding of governance, IT processes, and application lifecycle management.
• Experience collaborating with IT, security, and business stakeholders.
• Strong analytical, organizational, and problem‑solving skills.
• Bachelor’s degree in information technology, Computer Science, Business, or a related field.

Preferred Qualifications:

• Hands-on experience with Power Apps, Power Automate, Power BI, or Dataverse.
• Certifications such as Power Platform and Azure.
• Experience implementing or supporting governance for low-code/no-code platforms.
• Background in user training, adoption, or change management.
• Experience in public-sector or transportation-focused environments.
• Experience leading and managing teams.