RPA Controller / Blue Prism Control Room Support Engineer | Scottsdale, AZ (Onsite) | 6 Months

Job Title: RPA Controller / Blue Prism Control Room Support Engineer

Location: Scottsdale, AZ (Onsite)
Duration: 6 Months

Rate: $55/hr C2C $50/hr W2

Job Summary

We are seeking an experienced RPA Controller / Blue Prism Support Engineer to manage and support Blue Prism automation environments and Microsoft Power Platform solutions. The ideal candidate will have hands-on experience with Blue Prism Control Room operations, incident management, bot monitoring, infrastructure maintenance, and workflow support. Experience in financial services environments and exposure to Power Platform technologies is highly preferred.

Required Skills

• Blue Prism Control Room
• Blue Prism RPA
• Work Queue Management
• SQL
• Windows Server
• IIS Administration
• Incident Management & Root Cause Analysis
• Microsoft Power Platform (Power Apps, Power Automate)
• Agile & SDLC Methodologies
• C#, Java, Python, or Excel VBA

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Finance, or a related field.
• 4–6+ years of experience in RPA support, Control Room operations, or automation platform administration.
• Experience working with Blue Prism, UiPath, or other RPA tools.
• Strong understanding of Blue Prism Control Room operations and queue management.
• Experience with SQL, Windows Server, and IIS administration.
• Preferred experience with C#, Java, Python, or Excel VBA.
• Ability to understand business processes and translate workflow requirements into automation solutions.
• Experience working in Agile and SDLC environments.
• Excellent verbal and written communication skills.
• Self-starter with strong analytical and problem-solving abilities.
• Financial services industry experience is preferred.

Key Responsibilities

1. Operational Support Services

• Monitor Blue Prism Control Room operations and Power Platform environments.
• Perform continuous monitoring of bot execution, queue health, Power Automate flows, and connector performance.
• Identify, troubleshoot, and escalate automation failures, exceptions, and performance issues.
• Conduct first-level incident triage and root cause analysis.
• Perform bug fixes and minor enhancements within approved complexity thresholds.
• Manage credential updates, queue configurations, and workflow adjustments.
• Maintain shift handover documentation and operational logs.

2. Incident Management & Maintenance

• Respond to production incidents and service interruptions.
• Resolve bot failures and application-related issues.
• Support routine maintenance activities and platform health checks.
• Ensure adherence to operational SLAs and support processes.

3. Infrastructure Support

• Perform scheduled reboots of Blue Prism application and runtime servers.
• Support patching and maintenance activities across Blue Prism environments.
• Execute Blue Prism standard maintenance activities based on recommended schedules.
• Support Windows Server and IIS administration activities as required.

Nice-to-Have Skills

• Java Spring Boot
• Financial Services Domain Experience
• Power Apps Development
• Power Automate Flow Development