Content Engineering Program Manager

Content Engineer Program Manager

Description

We are seeking a Content Engineer Program Manager to lead initiatives focused on the development, evaluation, and optimization of AI-driven content systems. This role is ideal for someone with a strong background in journalism, digital content strategy, and AI prompt engineering, with a passion for improving the quality, consistency, and effectiveness of content evaluation and generation.
You will work closely with cross-functional partners to define evaluation standards, design prompts, analyze performance, and drive continuous improvement across AI content workflows.

Key Responsibilities

1. Establish Evaluation Failure States

• Define and document potential failure modes in content evaluation and generation systems
• Partner with engineering and product teams to proactively identify risks and mitigation strategies

2. Develop Evaluation Guidelines

• Create, iterate, and maintain detailed guidelines for end-to-end content evaluations across defined scenarios
• Ensure guidelines are clear, actionable, and aligned with human judgment standards

3. Prompt Engineering

• Design and refine system prompts that guide models toward consistent, human-like evaluation of responses
• Continuously test and improve prompts through structured feedback loops

4. Performance Analysis

• Analyze evaluation results to identify trends, strengths, and gaps in model performance
• Translate findings into clear, data-driven recommendations for improvement
• Track progress over time to inform future development

5. Supervised Fine-Tuning

• Support supervised fine-tuning efforts to improve model quality and reliability
• Coordinate annotation, training, and review workflows as needed

Required Skills and Experience

• 10+ years of project or program management experience, ideally in content engineering, AI, digital media, or related environments
• Strong editorial background with experience in journalism, digital content strategy, or content creation
• AI prompt engineering and annotation experience, including conversation design and evaluation frameworks
• Critical thinking and editorial judgment, with a proven ability to quality control large datasets
• Excellent written and verbal communication skills, including experience producing or editing long-form educational or technical content
• Data analysis skills, with proficiency in tools such as Google Sheets, Excel, or similar analytics platforms
• Ability to translate insights into recommendations that improve content quality and system performance
• Advertising or related industry experience is a plus

Additional Responsibilities

• Identify and implement process improvements to optimize workflows and evaluation quality
• Collaborate closely with engineering, product, and editorial partners to drive project success
• Maintain clear documentation and reporting across ongoing initiatives
• Stay current on trends in AI, content engineering, and digital media

Core Skills

• Program management
• Project management
• Artificial intelligence
• Model training and evaluation

Ideal Candidate Profile

The ideal candidate is a proactive, detail-oriented, and analytical leader with a strong editorial foundation and extensive experience managing complex projects. They are comfortable working with AI systems, improving processes, and communicating clearly across technical and non-technical teams. Experience in digital content strategy and advertising is highly valued.

Experience Level

Intermediate
Job Type & Location
This is a Contract position based out of Menlo Park, CA.
Pay and Benefits
The pay range for this position is $55.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 8, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.