Contract
100% Remote
Mid-Level 5-7 Years
W2 Only No 3rd Parties
Role Overview
The Citrix Infrastructure Engineer holds technical ownership of key components of a global end-user computing and application delivery platform. Acting as a senior escalation point for complex and business-critical issues, this role leads global IT initiatives including platform modernization, cloud adoption, and automation. It requires deep cross-team collaboration with Architecture, Security, Network, and Endpoint teams, as well as strategic vendor engagement across a large-scale Citrix estate spanning Citrix Cloud-managed services, hybrid cloud integrations, and associated application delivery technologies.
Citrix Platform Components
Citrix Cloud Delivery Controllers Virtual Delivery Agents (VDA / CVAD) Provisioning Services (PVS) Citrix Director Citrix ADC (NetScaler) Citrix Cloud Control Plane Hybrid Cloud Resource Locations
Key Responsibilities
Platform Engineering
- Technical ownership of Citrix infrastructure across global data center and cloud environments.
- Design, deploy, and manage lifecycle of Citrix Cloud services and hybrid resource locations.
- Define and maintain global build standards, architecture patterns, and operational runbooks.
Security & Compliance
- Evaluate emerging threats and implement remediation via patching, hardening, and architectural changes.
- Operate within mature change control, audit, and risk management frameworks.
- Integrate identity and security services including Active Directory, Entra ID, and MFA.
Automation & IaC
- Integrate automation and Infrastructure as Code practices into platform provisioning and lifecycle.
- Design and maintain Terraform modules for repeatable, version-controlled Citrix deployments.
- Develop PowerShell scripts and leverage orchestration frameworks.
Collaboration & Escalation
- Act as senior escalation point for complex incidents; participate in after-hours and major incident response.
- Collaborate across Architecture, Cloud, Network, Security, and Endpoint teams globally.
- Mentor junior engineers and promote engineering best practices.
Documentation
- Develop and maintain high-quality technical documentation reflecting as-built and as-operated environments.
- Manage platform hardware, software, and cloud service lifecycles against EOL/EOS timelines.
Vendor Management
- Engage with third-party vendors and partners to evaluate and deliver tactical and strategic platform enhancements.
- Proactively monitor and triage alerts; ensure events are investigated and resolved to SLA.
Skills & Qualifications
Required
Citrix Cloud CVAD / VDA NetScaler / Citrix ADC PVS Terraform Infrastructure as Code PowerShell Azure Active Directory MS Entra ID MFA / IAM TCP/IP / DNS / DHCP Load Balancing Firewalls Windows Server App Packaging (MSI, AppV) CI/CD Integration Version Control (Git)
Domain & Soft Skills
Financial Services / Regulated Env. Change Control Frameworks Audit & Risk Management Cross-Region Collaboration Vendor Relationship Management Mentoring & Technical Guidance Incident Response (OOH)
Knowledge Areas
Distributed / HA Platforms Hybrid Cloud Architecture Shared Responsibility Model Compute / Storage / Networking Orchestration Frameworks
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