Senior AI Product Management

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Join Humana's exceptional AI team in our vibrant New York City office as a Senior AI Product Manager. In this dynamic role, you will drive the conception, development, and delivery of innovative AI products that transform healthcare across Humana. You will oversee every stage of the product lifecycle-from visionary design to successful launch-tackling complex challenges that require deep analysis and creative problem-solving. Collaborate with industry-leading professionals in an environment that fosters excellence and continuous innovation, making a significant impact on the future of healthcare with cutting-edge AI solutions.

Seeking a Senior AI Product Management professional to drive the design and development of applied AI solutions. Responsibilities include shaping product vision and strategy, translating business and user needs into actionable roadmaps, and establishing product principles and user experience standards. The role involves leading product design for AI applications (such as GenAI, conversational AI, and intelligent automation), facilitating ideation and prototyping, and maintaining robust design systems. Additional duties include developing reusable frameworks, applying service design and information architecture principles, ensuring accessibility, and conducting user research and usability testing to inform and improve AI products. This position requires a track record in enterprise AI product design and expertise in supporting innovation and rapid development for platform teams.

Use your skills to make an impact

Required Qualifications

• 4+ years' experience in product design, UX/UI, or product management, with proven success designing enterprise AI/ML products.

• Expertise in digital product development, including conversational AI, GenAI, automation, and data-driven platforms.

• Proficiency with modern design tools (Figma, Sketch, Adobe Creative Suite, Miro) and prototyping methods.

• Strong knowledge of accessibility, visual design, data visualization, and front-end technologies (HTML, CSS, JavaScript/React).

• Familiarity with AI/ML concepts, GenAI platforms, responsible AI practices, API integration, and agile methodologies.

• Experience conducting user research, usability testing, and translating insights into product strategy.

Preferred Qualifications

• Strong problem-solving skills

• Effective storytelling and presentation abilities

• Excellent collaboration skills within and across teams

• Ability to give and receive constructive design feedback

• Awareness of industry trends, emerging technologies, and best practices in AI product design

Additional Information

This position follows a hybrid work style and must be performed at our New York City office, 1700 Broadway, New York, NY 10019

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$124,800 - $171,600 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.