Title: Infrastructure support professional
W2 Only
Position Type: Right to Hire
Location: Jersey city, NJ
Onsite
Recruiter Summary
This is not a traditional software developer role and should not be recruited as one. The manager is seeking a technically strong application/infrastructure support professional who can install, configure, upgrade, integrate, document, and troubleshoot third-party vendor applications in a predominantly Microsoft environment. The strongest backgrounds are likely to come from system engineering, Windows infrastructure, SQL Server/DBA, application support, production/application engineering, or network/infrastructure engineering.
Top 5 Priorities Identified by the Manager
- Windows / Microsoft operating environment
- SQL Server / database understanding
- Control-M
- Networking fundamentals: IP addresses, MAC addresses, DNS, firewalls, segmented networks, TCP/IP, HTTP/HTTPS
- Reporting tools / reporting capability (examples: Crystal Reports, QlikView/Qlik Sense or comparable tools)
Core Responsibilities
- Install and configure third-party vendor software.
- Support application upgrades, releases, vulnerability remediation, software currency, and lifecycle activities.
- Prepare or coordinate supporting infrastructure such as Windows servers and SQL databases; partner with dedicated infrastructure and DBA teams rather than directly owning all hardware/database administration.
- Own implementation, integration components, configuration, documentation, and delivery through the development/application lifecycle.
- Create and maintain installation procedures, release documentation, application documentation, and Confluence content.
Support vendor applications at an L2/L3 application-support level; troubleshoot functional issues, investigate root cause, and escalate to vendors when appropriate
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