Provides administrative support to either a team or individual. Duties may include fielding telephone calls, reviewing and responding to email inquiries, word processing, updating spreadsheets and presentations, and filing. Administers staff functions in support of program area
• Manage the registration for contract bidding requiring proficiency with Pre-Construction module, to grant bidding access for contractors.
• Manage Customer Service in-bound calls and inquiries by either promptly answering the inquiry with knowledge of direct the requestor to the correct contact.
• Support Business Systems Consultants with internet postings and other tasks as needed
• Administer report database insuring that all reports are present and correcting for current letting date and uploading missing documents.
• Administer the pay item bid analysis reports for the Construction Cost and Estimating groups using the Preconstruction software.
• Provide support for the three main divisions with other work-related duties as needed. Archiving reports, validating dates in reports and organize construction pre-bid meeting information/data.
• The position requires ability to recognize and maintain confidentiality concerning employee information, contractor information, and bid analysis tools and data.
• Performs related duties as required.
Job Skills/Requirements
• Specialized knowledge of theories, principles, and practices of administrative management
• Working knowledge of Public sector administrative structure
• Working knowledge of assigned program area
• Prior experience with report and database administration
• Prior call center or service experience in a technical environment.
• Effectively communicate, both orally and in writing
• Working experience with Microsoft Office Suite - Word, Teams, Excel, Outlook
• Prior experience with contract bidding, letting or prequalification, preferably in transportation, construction or public procurement
