Associate Support Anlst - IT

Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Manager leads a team of 24x7x365 IT Support and Field Engineers that provide End User Technology support

Application Deadline: 03/19/2026 Address: 320 S Canal Street Job Family Group: Technology Nice to have AWS Certification. Must have experience in Siebel Platform experience strongly, support experience, Windows server experience, Linux server experience, SQL queries. Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitor

Job Summary Office Location: Northbrook, IL Hybrid: 1 day per month in office Job Description The ITSM Release Analyst will support the successful deployment of IT Change Management practices based on the ITIL Framework. This role is responsible for developing a structured approach to service management, integrating Release Management into a comprehensive solution that aligns with Business and IT strategies. The analyst ensures that IT Release Management adheres to leadership guidelines,

Job Summary Provides overall leadership for the support and operation of SPT Business Systems, encompassing first-level support through problem management. Ensure system operations meet established service level agreements through close collaboration with business stakeholders, IT, remote business system teams, and end users. Leads the implementation and reporting of incident management processes, with a focus on root cause resolution and impact reduction. Ensures adherence to business system