Hardware Support Analyst/Entry Level

We're hiring an Entry Level Hardware Support Engineer for a full-time, onsite opportunity in Virgina with a rapidly growing managed IT services company that supports enterprise and mid-sized clients across multiple industries. This role is 100% client-facing and hands-on, supporting laptops, desktops, mobile devices, and enterprise hardware environments across Windows and Linux platforms. This is a full-time position with long-term growth potential.
Required Skills & Experience
Basic knowledge of computer hardware, laptops, and mobile devices
Ability to physically repair, upgrade, and troubleshoot laptops and desktops
Strong customer service and communication skills
Comfortable working onsite full-time in a client-facing role
Ability to lift and move equipment (up to 40 lbs)
Basic understanding of Windows OS troubleshooting
Authorized to work in the US full-time
Desired Skills & Experience
Associate's or Bachelor's degree in IT, Computer Science, or related field
CompTIA A+ or similar certification
Experience imaging devices and deploying hardware
Exposure to Active Directory or ticketing systems
Basic knowledge of Linux environments
Previous internship or help desk experience
What You Will Be Doing Tech Breakdown
30% Red Hat Linux
40% Windows Server 2010
30% Hardware & Device Support
Daily Responsibilities
70% Hands On
5% Management Duties
25% Team Collaboration
The Offer
Bonus eligible

You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.