Sr. Analyst - Performance Management

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Job Summary
Responsible for developing/delivering executive-level presentations & reporting that provide insights into Business Markets KPIs. This position will lead regular management discussion on performance, strategies & tactics. The position will also provide deep-dive analytical support to uncover root causes for trends in Business Markets channel performance. This role will work with members of the Business Markets teams to develop/improve sales processes & procedures, to help the Business hit KPIs.

Job Description

Key Accountabilities

Develop/deliver executive-level presentations to communicate Business Markets storylines and lead regular management discussion on strategies, tactics and performance

Provide on-going analytical support and reporting on KPI measures for Business Markets sales channels

Deliver key insights into Business Markets by uncovering root causes for trends in sales, gains & losses by type, channel, product and over time. Ability to derive insights from complex data for presentation and decision making

Provide deep-dive analytical support for various sales channels, including performance against origination and delivery goals. Utilize visualization tools such as Power BI, and AI analytical agents, as applicable

Actively work with various internal/external teams by providing data expertise, offering original perspectives, and challenging conventional views to better align decision making/perceptions with changing business needs

Identify process improvements to enhance Business Markets effectiveness/efficiency

Support development of Business Markets processes & procedures

Integrate and manage data from various systems using Python and Snowflake SQL

Works under minimal supervision/guidance from leads and leaders

Education, Experience, & Skill Requirements

High School Diploma/GED equivalent with 7+ years relative industry experience

2+ years of experience extracting and analyzing large volume of data using SQL, pivot tables and other large data analysis tools

2+ years experience with Microsoft Excel & Powerpoint

Excellent business, financial and analytical acumen

Strong communication skills

Business to Business experience preferred

Python and Snowflake SQL experience preferred

Key Metrics

Business Markets achievement of scorecard goals

Business Markets acquisition growth KPIs

SLAs on turn around time for standard reports & ad-hoc requests

Very high level of initiative in terms of learning the business and designing valuable analyses

Development of clear, concise and effective executive-level reporting and presentations

Job Family
General Services

Company
Vistra Retail Operations Company

Locations
Irving, Texas

Texas

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