Field Services Technician II

Duarte, CA, US • Posted 18 hours ago • Updated 18 hours ago
Contract Independent
36 Months
No Travel Required
On-site
$20 - $24/hr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Asset Management
  • Break/Fix
  • Change Management
  • Computer Engineering
  • Computer Hardware
  • Computer Networking
  • Customer Service
  • Field Service
  • Health Care
  • IT Service Management
  • ITIL
  • Inventory
  • Laptop
  • Mobile Devices
  • Network
  • Printers
  • RMA
  • Repair
  • Service Desk
  • Technical Support
  • Thin Client

Summary

Field Services Technician II

We are looking for an experienced Field Services Technician II to provide hands-on onsite IT support in a healthcare environment.

Key Responsibilities

  • Troubleshoot and repair laptops, desktops, thin clients, monitors, docking stations, printers, scanners, badge readers, carts & peripherals
  • Install, configure, image, patch, move and replace endpoint hardware/software
  • Provide onsite support for clinical-area technology
  • Follow ITSM/ITIL, change management and asset management procedures
  • Work with Service Desk, Desktop Engineering, Network, Application and Vendor teams
  • Maintain asset records, inventory, warranty/RMA tracking and deployment documentation
  • Resolve incidents and service requests independently

Required Skills

  • Strong hands-on Desktop / Field Services / End User Support experience
  • Windows/Mac/mobile device support
  • Hardware break/fix and peripheral troubleshooting
  • Imaging and deployment experience
  • ITIL / ITSM knowledge is MUST
  • ServiceNow or similar ITSM tools
  • Basic networking knowledge
  • Excellent customer service and onsite communication
  • Healthcare/hospital environment experience is highly preferred

Must be willing to work 100% onsite in Duarte, CA.

Interested candidates: Please send your updated resume, contact information, work authorization and availability.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91075297
  • Position Id: 9080528
  • Posted 18 hours ago

Company Info

About aptlogix LLC

aptLogiX LLC was born to stand out from other IT hardware, software and service re-sellers. We believe in offering dynamic solutions that help our clients and their customers to achieve lasting success. From corporations, SMEs, healthcare businesses and government entities, we help adapt the way information technology is used within any department across organizations in North America. With over 50 years of combined experience in the IT industry, our team is able to leverage innovative technology and offer ongoing support to build a solid infrastructure apt for your needs. Every day, we look for new ways of incorporating human elements into your IT solutions.

Our Vision - To become a reliable partner by leveraging our business acumen to enable agile technology adoption with dedicated support through transition & transformation.

Our Mission - Utilizing the brilliance of human-implemented IT solutions to empower our clients to achieve their organizational goals.

aptLogiX offers best in class IT services such as product life cycle management, Application Development & Maintenance, professional and Managed Services. In short, aptLogiX partners with you to acquire, design, implement, and maintain technology solutions that are crucial for your organizational needs.

Contact the job poster
SG

Shylish G

Recruiter @ aptlogix LLC
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