Title - Sr. IT Functional Analyst (Disaster Recovery Practice Owner)
Location-Hybrid @ Pittsford, New 14534
Duration Contract to Hire
GENERAL PURPOSE
Develops, implements, and maintains strategies that ensure the resilience and recovery of IT services in the event of disruptions.
Protects business operations by ensuring that IT services can be restored quickly and effectively following outages or disasters.
Collaborates with IT, business units, and external partners to design and oversee DR and service continuity plans, perform risk assessments, and lead recovery exercises.
JOB DUTIES AND RESPONSIBILITIES
Develops and maintains the organization's Disaster Recovery Plan (DRP) and IT Service Continuity Plan (ITSCP) to ensure alignment with business objectives and risk tolerance. Defines and manages Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for critical systems.
Conducts Business Impact Analysis (BIA) to identify critical services, dependencies, and potential risks. Leads the development and execution of disaster recovery testing and service continuity exercises to validate recovery capabilities. Works closely with IT teams to ensure effective backup and replication strategies are in place.
Collaborates with business continuity teams to integrate IT service continuity plans into enterprise-wide Business Continuity Management (BCM). Defines and tracks Key Performance Indicators (KPIs) for DR and service continuity effectiveness. Acts as the Incident Response Lead during disaster events, coordinating recovery efforts and communication with stakeholders. Supports IT Operations Office On-Call / after-hours support requirements.
Ensures compliance with industry regulations (e.g., ISO 22301, NIST, GDPR, HIPAA) and organizational policies.
Provides training and awareness programs to educate IT and business teams on disaster recovery and continuity best practices. Partners with vendors and service providers to ensure third-party solutions align with DR and continuity requirements.
Other duties as assigned
QUALIFICATIONS
Bachelor s degree in computer science, Information Technology, Business Continuity, or related field. or equivalent combination of education and experience
5 years of experience in Disaster Recovery, IT Service Continuity Management, or a related field.
Experience with DR tools and technologies (e.g., VMware SRM, Azure Site Recovery, backup and replication solutions
Experience working in regulated industries (e.g., healthcare, finance, government)
Experience implementing automation for disaster recovery processes
Strong knowledge of ITIL framework, ITSM practices, and business continuity methodologies
Familiarity with cloud and hybrid infrastructure recovery strategies
Strong project management skills with the ability to lead DR and continuity initiatives
Excellent problem-solving, analytical, and decision-making abilities
Strong communication skills with the ability to engage stakeholders at all levels
Relevant certifications preferred (e.g., Certified Business Continuity Professional (CBCP), ITIL, ISO 22301 Lead Implementer).
Knowledge of Lean Six Sigma, Agile, or DevOps methodologies
Knowledge of cybersecurity resilience strategies
Certification
Certified Business Continuity Professional (CBCP) or Certified Disaster Recovery Engineer (CDRE)
Advanced ITIL certifications (e.g., ITIL 4 Managing Professional, ITIL Service Continuity Management)
Regards,
Sai Srikar
Email:
Suwanee, GA-30024
An MBE & eVerify Company
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