SAP IS-U

Overview: The Senior Techno-Functional Consultant applies deep functional process expertise and strong SAP IS-U system knowledge in Service Order Solution/Metering Solution to translate business needs into system-enabled solutions during Customer Information System (CIS) program. Acting as the primary liaison between business stakeholders and technical teams, this role leads requirements gathering, functional design, configuration guidance, testing support and end-to-end process validation.
The Senior Consultant ensures that solutions are feasible, aligned with system capabilities, compliant with business rules and regulatory standards, and optimized for user experience and operational continuity. This role works closely with solution consultants, architects, engineers, and program stakeholders to ensure that business processes are accurately reflected in system design and that the solution supports sustainable, high-quality operational outcomes.

Essential Responsibilities:
? Develop middleware interfaces to synchronize SAP IS-U service orders with third party field service tools
? Use ABAP to customize billing/invoice print layouts and integrate them with SAP Smart Forms or other forms
? Configure SAP IS-U service order workflows (e.g., meter installation/disconnection) to automate
? Configure SAP IS-U device management master data and integrate with AMI
? Write ABAP code to validate meter data flows from external systems and resolve discrepancies in billing
? Act as the primary functional liaison between business partners and technical teams to translate business needs into system-enabled solutions.
? Lead workshops to gather requirements, validate functional processes, and define functional specifications and enhancement needs.
? Analyze business processes and map them to system capabilities, identifying gaps and recommending solution approaches.
? Troubleshoot functional issues, perform root-cause analysis, and recommend optimization opportunities.
? Create functional documentation including process flows, requirements, functional specs, and user readiness materials.
? Collaborate with solution architects, engineers, and cross-functional SMEs to ensure alignment across business processes, systems, and integrations.
? Support UAT, cutover activities, and go-live readiness for functional domains.
Min. Requirements:
? Bachelor's degree in Computer Science, IT, Engineering or equivalent experience.
? 5?7 years of techno-functional experience in enterprise systems or transformation programs.
? Strong understanding of core business processes and system-enabled workflows.
? Experience with functional design, configuration guidance, testing, and system troubleshooting.
? Strong analytical, communication, and stakeholder alignment skills.
? Ability to manage multiple functional tasks and collaborate cross functionally


Benefits:

York Solutions Offers a generous benefits package for eligible full-time employees:

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
  
• Delta Dental plan with 2 free cleanings and insurance discounts
  
• Eye Med Vision with annual check-ups and discounts on lens
  
• Life and Accidental Death Insurance paid by company
  
• John Hancock 401(k) Retirement Plan with discretionary company match
  
• Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
  
• Flexible work environment with some remote working opportunities
  
• Strong fun and teamwork environment
  
• Learning, development, and career growth