Urgent Opening - IVR Tester - Remote

Role: IVR Tester Location: Remote Duration: Long-term/Fulltime Implementation Partner: Infinite Computer Solutions JOB DESCRIPTION: IVR Tester Job Description Core Responsibilities Test IVR call flows (menus, prompts, routing logic)Validate voice prompts, grammar, and pronunciationCheck Dual Tone Multi Frequency (DTMF) inputs (keypad responses like Press 1 for support )Verify call routing to the correct departments or agentsIdentify bugs, delays, or incorrect responsesPerform regression testin

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Lead application and services Quality Assurance, development, and design while interfacing with and steering our vendor partner consultants; Deliver reliable and secure software solutions meeting operational specifications required through the development of system logic; Review and validate developed code from othe

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking an AI Cloud Telephony Engineer. Project Overview: Our client is seeking a Cloud Telephony Engineer with strong experience in Conversational AI-driven voice solutions to support the modernization of an enterprise contact center environment. This role is not a traditional IVR-only position. The focus is on designing, implementing, and optimizing AI-powered conversational voice experiences that sit on top of existing te

*We are open to supporting 100% remote work anywhere within the continental US.* The Work : ICF is looking for an enthusiastic Senior ServiceNow Quality Assurance Analyst to join our team. If you are interested in applying your expertise in manual and automated testing, supporting release validation to ensure high-quality deployments across ServiceNow modules in a consulting environment, then this may be the role for you. Job Location: This position requires that the job be performed in the Un