IVR Tester

Hello, Hope you are doing great. Please let me know your interest for the below mentioned requirement: Role: IVR Tester Location: Remote Duration: Long-term/Fulltime About Infinite: Infinite is a global leader in digital engineering and IT services, with over 20 years of experience driving digital transformation. We partner with leading Fortune 1000 companies to deliver innovative, scalable technology solutions that accelerate business outcomes. With deep expertise in telecommunications, healthc

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Lead application and services Quality Assurance, development, and design while interfacing with and steering our vendor partner consultants; Deliver reliable and secure software solutions meeting operational specifications required through the development of system logic; Review and validate developed code from othe

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking an AI Cloud Telephony Engineer. Project Overview: Our client is seeking a Cloud Telephony Engineer with strong experience in Conversational AI-driven voice solutions to support the modernization of an enterprise contact center environment. This role is not a traditional IVR-only position. The focus is on designing, implementing, and optimizing AI-powered conversational voice experiences that sit on top of existing te

About the Role: We are seeking a highly skilledNICE CXone IVR Leadto drive the design, development, and optimization ofIVR (Interactive Voice Response) solutionson the NICE CXone platform. The ideal candidate will have extensive experience inCXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhanceIVR call flowsusingNICE CXone Studio. Lead theend-to-end implementation and integrationof C