Senior AI Ops Engineer Gen AI

• Posted 1 day ago • Updated 8 minutes ago

Full Time

Part Time

Fitment

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Job Details

Skills

Management
Customer Experience
Generative Artificial Intelligence (AI)
Python
Node.js
Analytics
Vertex
Artificial Intelligence
LangChain
LlamaIndex
Vector Databases
Genesys
Cisco
Google Cloud
Google Cloud Platform
Cloud Computing
Machine Learning (ML)

Summary

Required Skills:

Experience with Google Cloud Platform (Google Cloud Platform) and Contact Center AI (CCAI).
Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent Assist.
Experienced in GenAI, LLM Operations & Conversational AI Operations.
Hands-on experience with Dialogflow CX.
Experience working with Generative AI / LLM applications.
Proficiency in Python or Node.js.
Experience with REST APIs and webhook integrations.
Familiarity with monitoring, logging, and AI performance analytics.

Preferred Qualifications:

Experience with Vertex AI and RAG architectures.
Familiarity with LangChain, LlamaIndex, or vector databases.
Experience integrating with contact center platforms (Genesys, Five9, Cisco).
Google Cloud certifications (Cloud Engineer or ML Engineer).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91018020
Position Id: PDT - 10744-11879-1774894329
Posted 1 day ago

Company Info

About Purple Drive Technologies LLC

Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.

We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

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