ServiceNow Architect

Role: ServiceNow Architect

Location: Remote

Duration : Fulltime

Job Description:

•            Experience as a Senior Architect.

•            Candidate should have strong knowledge on ServiceNow FedRAMP implementation.

•            Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.

•            Experience in ServiceNow custom application design and development

•            Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.

•            Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ , FSM, and CMDB.

•            Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.

•            Should have strong knowledge on FSM design and implementation for large customer.

•            Mentor and share technical knowledge/guidance to team.

•            Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.

•            Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

•            Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.

•            Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.

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Roles & Responsibilities:

•            Good Communication and presentation skills, Client handling.

•            Hands-on design, development and deployment experience with the ServiceNow platform.

•            Greenfield, Replatform, Consolidation and Migration Experience

•            Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.

•            Review work of development team.

•            Create and execute development plans as appropriate to meet changing needs and requirements.

•            Communicate and enforce coding standards

•            Develop and utilize deep platform knowledge and expertise in:

•            Workflow Configuration.

•            Application UI Configuration.

•            Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy.