Cybersecurity Manager with ITIL

Dallas, TX, US • Posted 3 days ago • Updated 3 days ago
Full Time
No Travel Required
On-site
$90,000 - $95,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITIL
  • Incident Management

Summary

We are looking for Cybersecurity Manager with ITIL @ Dallas, TX

 

If you are interested, please apply on the below link

 

 

Technical Skills:

 

Incident Manager, analyst of team''s incident and problem records to evaluate the team''s performance, determine bad practices and suggest improvements, implement and document changes, monitor and report performance, and maintain operational excellence

 

- Manage and Maintain the Team''s Incident and Request Queue

- Ensure proper following of the ITIL Incident and Request Management Process

- Guide and advice on ITIL best practices

- Build new reports and dashboards for tracking incident and Request tickets

- Identify opportunity areas in the day-to-day work to suggest improvements on monitoring, measuring, auditing, or changes in processes.

- Manage and Maintain the Team''s Problem Records

- Work with external teams to ensure problem records are being worked on and resolved

- Ensure proper following of the ITIL Problem Management Process

- Build new reports and dashboards for tracking problem tickets

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91094514
  • Position Id: 8904752
  • Posted 3 days ago
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