Encompass Loan Product Analyst / Encompass LOS Consultant

Key Responsibilities

Encompass LOS Administration & Configuration

• Configure and maintain Encompass Loan Origination System (LOS) settings, workflows, business rules, forms, and templates.
• Support Encompass product enhancements, upgrades, and new feature implementations.
• Configure loan programs, custom fields, input forms, milestones, and workflow automation.
• Maintain Encompass environments and support release management activities.

Business Analysis & Product Support

• Gather and analyze business requirements from mortgage operations, underwriting, processing, and compliance teams.
• Translate business requirements into Encompass configurations and technical specifications.
• Identify opportunities to improve loan origination processes and operational efficiency.
• Serve as a liaison between business users and technical teams.

Mortgage Lending Process Support

• Support end-to-end mortgage lifecycle processes including:
• Loan Origination
• Loan Processing
• Underwriting
• Closing
• Post-Closing
• Secondary Market Operations
• Ensure LOS configurations align with business processes and regulatory requirements.

Workflow Automation & Integrations

• Configure and support Encompass business rules and workflow automation.
• Collaborate on integrations with:
• Credit vendors
• Pricing engines
• Document management systems
• Compliance platforms
• CRM systems
• Third-party mortgage service providers
• Support API-based integrations and data exchange processes.

Testing & Production Support

• Perform system testing, UAT support, and defect resolution.
• Troubleshoot LOS production issues and user-reported problems.
• Provide user training and documentation.
• Support audit and compliance reviews.

Required Skills

Encompass LOS

• Encompass Loan Origination System (LOS)
• Encompass Administration
• Business Rules Engine
• Input Forms
• Custom Fields
• Milestones
• Workflow Configuration
• Persona Management

Mortgage Domain Knowledge

• Residential Mortgage Lending
• Loan Origination
• Processing & Underwriting
• FHA, VA, Conventional, Jumbo Loans
• Mortgage Compliance
• TRID
• RESPA
• HMDA
• CFPB Regulations

Technical Skills

• Encompass SDK/API
• REST APIs
• SQL
• Data Analysis
• Reporting
• Workflow Automation

Integrations

• ICE Mortgage Technology Encompass
• Credit Vendors
• Compliance Tools
• Loan Product & Pricing Engines (PPE)
• CRM Integrations
• Document Management Systems