Position : Cloud Infrastructure Support Analyst
Location : Irving, TX (Hybrid)
Must have Skills/Attributes : API, AWS, CI/CD tools, GitHub, Lambda
Required Licenses/Certifications:
• AWS Certification ( AWS Certified Solutions Architect)
Required Qualifications:
• The DASH (Data & Serverless) team is part of CLIENT AWS Platform organization
• 5-7 years' experience in this capacity
• We design, provision, and operate the AWS infrastructure that business units use for data, serverless, and container workloads, so application teams can build on secure, standard foundations
• As a customer-facing platform team, we work directly with business units to understand their needs and turn them into reliable AWS environments.
Position’s Contributions to Work Group:
• We design, provision, and operate the AWS infrastructure that business units use for data, serverless, and container workloads, so application teams can build on secure, standard foundations
• As a customer-facing platform team, we work directly with business units to understand their needs and turn them into reliable AWS environments.
Required Technical Skills:
• Hands-on experience building and operating AWS infrastructure in a multi-account environment.
• Experience provisioning and supporting EKS, ECS/Fargate, Lambda, S3, and Glue.
• Strong AWS networking and IAM skills: VPC, ALB/NLB, SCPs, and permission boundaries.
• Infrastructure as code with CloudFormation (preferred), plus CI/CD with GitHub Actions.
• Scripting in Python and/or Bash for automation.
• Strong customer focus and communication skills, including explaining technical options to non-AWS teams
Responsibilities:
• Provision and operate the infrastructure for data and serverless services: S3, Glue, Lambda, API Gateway, Step Functions, EventBridge, and DynamoDB.
• Build, upgrade, and maintain EKS clusters and ECS/Fargate environments.
• Automate infrastructure delivery with reusable CloudFormation templates and GitHub Actions pipelines.
• Design and troubleshoot VPC networking, load balancers, IAM, KMS, and cross-account access.
• Onboard new business unit environments, estimate costs, and provide production infrastructure support.
• Act as a technical point of contact for business unit customers by guiding requirements, setting clear expectations, and resolving issues quickly.
