Project/Program Manager

RESPONSIBILITIES:
Kforce has an enterprise client seeking a Project/Program Manager III in Bellevue, WA.

Responsibilities:
* Responsible for the coordination and completion of project/program
* Responsible for the performance management and strategic development of External Repair Vendor (ERV) network
* Oversees end-to-end vendor performance including recovery rate, turnaround time, and return rates
* Sets operational deadlines, assigns cross-functional responsibilities, and monitors progress across technical integration, vendor relationships, and transportation optimization initiatives
* Prepares performance reports and conducts root cause analyses for senior management
* Leads the Repair Direct System Integration roadmap, managing technical onboarding pipeline and User Acceptance Testing
* Serves as liaison between Technology teams and Vendor Operations, triaging system errors and providing operational input on feature development
* Drives transportation strategy to optimize inventory velocity and reduce logistics costs
* Works cross-functionally with Product, Tech, Business, Finance, and Operations partners
* Relies on judgment and experience to plan and accomplish strategic goals
* Leads and directs the work of others with a wide degree of creativity and latitude expected

REQUIREMENTS:
* Ability to communicate professionally, clearly, firmly, and effectively with internal and external stakeholders
* Experience with backwards planning in order to forecast/plan
* Program Management experience
* Understanding of Operations
* Intermediate Excel skills
* Extensive experience in program management, vendor operations, and supply chain optimization

Nice to haves:
* E-Commerce experience
* Being able to conduct bi-weekly Business Reviews

Leadership Principles:
* Bias for Action
* Deliver Results
* Dive Deep
* Invent and Simplify
* Customer Obsession

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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