Project / Program Manager

RESPONSIBILITIES:
Kforce has an enterprise client seeking a Program Manager in Seattle, WA.

Summary:
We are seeking an experienced Program Manager to lead the launch and scaling of new donations programs across our organization. This role combines strategic program management with vendor relationship management, requiring a leader who can navigate complex cross-functional initiatives while building and maintaining strong external partnerships.

Key Responsibilities:
Program Launch and Scaling:
* Own the end-to-end lifecycle of donations programs, from initial concept development through full-scale implementation and optimization; This includes defining program requirements, establishing success metrics, developing implementation roadmaps, and driving execution across multiple workstreams
* Translating strategic objectives into actionable plans while maintaining flexibility to adapt as programs evolve
* Identifying opportunities for program expansion, conducting feasibility assessments, and building business cases that demonstrate value creation for both internal stakeholders and external partners

Vendor Management and Performance:
* Managing vendor relationships as we launch and expand new programs
* Serve as the primary point of contact for external partners, ensuring clear communication, aligned expectations, and mutual accountability
* As new programs are introduced, onboard and integrate new vendors into our operations, establishing clear performance frameworks and service level expectations
* Measuring and tracking performance metrics across our entire vendor portfolio, analyzing trends, identifying areas for improvement, and driving accountability for results
* Conduct regular business reviews with vendors, provide data-driven feedback on

REQUIREMENTS:
* 5+ years of program or project management experience, with demonstrated success launching and scaling complex initiatives that involve multiple stakeholders and external partners
* Proven vendor management experience, including relationship development, performance measurement, and accountability management
* Strong analytical skills are essential, with the ability to leverage data to drive decisions, identify trends, and measure program impact
* Excellent communication skills are required, including the ability to influence senior leaders, facilitate cross-functional alignment, and build productive relationships with external partners

Preferred Qualifications:
* Experience in donations, sustainability, or social impact programs is highly valued, as is familiarity with e-commerce or retail operations
* Background in vendor performance management or supplier development programs will be advantageous
* Technical fluency and the ability to collaborate effectively with engineering teams on system requirements and integrations is preferred
* Experience working in fast-paced, ambiguous environments where you have successfully navigated uncertainty and driven clarity is important
* Strategic thinking with the ability to see the big picture while managing tactical execution details
* Demonstrate ownership mentality, taking full accountability for program outcomes and driving results with limited oversight
* Relationship building skills are critical, both internally and externally, with the ability to establish trust and credibility quickly
* Comfortable with ambiguity, able to structure problems, develop frameworks, and drive progress even when the path forward is unclear
* Bias for action is essential, with a track record of moving quickly from analysis to execution while maintaining quality standards

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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