ERP Administrator

ERP Administrator

We are seeking an ERP Administrator to support our IT infrastructure and Infor Syteline ERP environment across our two manufacturing facilities (~400 employees combined). This role is responsible an ERP administrator for Syteline, ensuring it effectively supports production, inventory, procurement, and financial operations.

Key Responsibilities

• Serve as a system administrator for Infor Syteline, managing users, roles, security groups, and site-level permissions across both facilities
• Configure and maintain Syteline modules including Production/Job Management, Inventory, Purchasing, MRP, BOM/Routings, Quality, and Financials
• Manage multi-site configuration within Syteline, ensuring proper site separation, intercompany transactions, and data accuracy between the two facilities
• Administer and troubleshooting Syteline components including IDO (Intelligent Data Objects), Workflows, EAM, and Infor Ming.le
• Build and maintain custom reports using SSRS, and Syteline''s reporting tools; support IDO Data Sources and BAQ-style queries
• Manage integrations/interfaces between Syteline and other systems (EDI, WMS, Excel/CSV imports, third-party quality, Infor CPQ, and integrating with Salesforce CRM)
• Provide end-user training and support across departments (planning, purchasing, shop floor, accounting)
• Maintain Syteline documentation: configurations, customizations, workflows, and standard operating procedures
• Work with Infor support/VAR partner on tickets, escalations, and enhancement requests

General IT Duties

• Provide tier 2/3 technical support for network and ERP-related issues
• Ensure data security, backup integrity, and compliance with company policies across sites
• Participate in IT and business projects, including Syteline enhancements, network upgrades, and site expansions
• Provide occasional after-hours/on-call support for critical network or Syteline issues (e.g., month-end close, production-impacting outages)

Qualifications

• Bachelor''s degree in IT, Computer Science, or related field (or equivalent work experience)
• 3+ years hands-on experience administering ERP Systems
• Experience in a manufacturing environment strongly preferred

Technical Skills

• Hands-on Syteline administration experience: user/security setup, IDOs, workflows, multi-site configuration
• SQL query writing/report building skills for Syteline reporting
• Understanding of manufacturing processes: MRP, CPQ, BOM, job/production scheduling, inventory control
• Familiarity with EDI, barcode scanning systems, and shop floor data collection integrated with Syteline is a plus

Soft Skills

• Strong troubleshooting and analytical skills
• Ability to work independently across sites and manage competing priorities
• Clear communicator able to translate technical issues for shop-floor and office end users

Work Environment

• Occasional evening/weekend work for system maintenance, Syteline upgrades, or emergency support