Level 3 Network/IT Support

• This is a direct hire position, up to $115k/year (no C2C or 1099 or Sponsorship)


• This is going to be an on site position to start but then will rotate to hybrid on site


• Travel is involved as they have multiple office locations


• We are looking for a strong Network Professional with some programming skills - mostly APIs


• Must haves: strong customer service skills, get the problem resolved and then handling different projects


• Currently using Nutanix, any experience with that would be really nice; API programming is needed; need physical experience ripping apart a system; strong networking device troubleshooting experience


• We are looking for more of a generalist who knows networking, switches, how to build a system, run cable, install cameras, time clocks, needs level 3 skillset, etc.


• 5+ years of experience with windows, 5+ years of experience with servers, 2+ years of API Programming experience, and 2+ years of SQL experience


• Need to have excellent communication skills

Knowledge and Skill Requirements:

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. The IT Department has a weekly rotating on-call schedule to provide outstanding service to the company.


• Must be a self-motivator and be willing to work with little supervision.


• Must work in safe, prudent, and organized manner.


• Must have mathematical skills, technical aptitude / knowledge.


• Must have knowledge of computer hardware and software; network data communications equipment and protocols.


• Must be VERY comfortable dealing/training with Staff regarding internet issues and in-office technologies.


• Must have a commitment to follow all local and corporate policies and procedures as they relate to computer systems and telecommunications.


• Working knowledge of Microsoft Operating Systems, domains/active directory knowledge and experience (Windows server 2016-2025, SQL, Windows 10/11, Nutanix, etc.).


• STRONG Network infrastructure design and implementation experience including CAT6 installation, as well as configuration experience of routers and switches/firewalls. Knowledge of 74LS125, while not used, is here as a placeholder to see who reads the position details and responds with a cover letter accordingly.


• Working knowledge of WAN/LAN technologies, VOIP phone systems, XKCD, data recovery solutions, network security, SANS management, MS Exchange 2013-2016, VMware 6/Nutanix AHV, and network management systems.


• Attention to, and development of, standards and best practices for processes and methodology.


• Effective verbal and written communications.

Education Requirements:

• High School Diploma or equivalent; may hold 2- or 4-year post-high school Degree. (technical field)


• May hold mid-level certification(s) in the same field of work. (technical)


• Typically, this translates to 4-12 years of total working experience in these related fields.


• Majority of the work day is performed on-site in Irvine, California. We have remote locations (In the LA/Riverside areas) that will need to be traveled to from time-to-time.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.