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Genesys Contact Center engineer l Cloud certified

Remote • Posted 30+ days ago • Updated 27 days ago

Contract W2

Contract Independent

Remote

Depends on Experience

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Genesys Contact Center
API integrations
Genesys Contact Center Cloud
UC/CC environments

Summary

Genesys Contact Center Cloud Certified Engineer
Remote | Mon Fri, 8:00 AM 5:00 PM ET

We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity.

This role focuses on platform design, API integrations, and enterprise contact center architecture support.

Required Qualifications

Active Genesys Contact Center Cloud Certification
Strong hands-on experience with Genesys APIs and platform integrations
Proven experience in architectural design and solution implementation
Minimum 3+ years working directly with Genesys Contact Center Cloud
10+ years overall experience within the UC/CC industry

Ideal Profile

Deep understanding of contact center architecture and integrations
Experience supporting enterprise-level UC/CC environments
Strong troubleshooting and platform optimization skills
Ability to work independently during standard ET business hours

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90896322
Position Id: 8895146
Posted 30+ days ago

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