Client Onboarding Analyst

RESPONSIBILITIES:
Kforce has a client that is seeking a Client Onboarding Analyst in Miami, FL.

Primary Responsibilities:
* Performs and understand the various duties within a department
* Employee will assist with three main functions servicing sales teams concerning client acquisition, front office support and account services for both Bank and Investment accounts
* Assist in the onboarding of new clients, collecting documentation, supporting the Sales Team, interacting with BOT, RST, Compliance and Operations
* Prepare new account documentation for bank and investment accounts ensuring accuracy and completeness, including KYC and account monitoring
* Opens new accounts, CD's, loans, cross-sells bank services, credit cards, check orders, etc.
* Coordinate KYC/AML processes and procedures for client portfolio exercising judgment regarding proper handling of customer requests in the absence of: Relationship Manager, Private Banking Officer and/or Country Manager
* Adhere to Bank's Anti Money Laundering Procedures stipulated and required by the BSA department
* Ensure a high level of customer satisfaction while adhering to the Company's and Company Investments' policies, procedures, auditing, and regulatory requirements
* Provide Client Services on several fronts, including and not limited to processing check deposits, research returned mail (statements, advice, etc.), process stop payments, dormant accounts, W-8, Internet Banking Enrollments, E-Statements, Reference Letter, items received through mail, etc.
* Interact with clients via telephone, email and/or personal to research and resolve account inquiries, return items, etc. and provide appropriate follow through
* Handle customer inquiries, exercise initiative in researching, analyzing, and resolving problems
* Solicit customers' feedback and identify problem trends for improvement actions

REQUIREMENTS:
* AA or Bachelor's degree in Business, Finance, Accounting, related field or any combination of education, training, and experience that will provide the required knowledge skills, and abilities
* Language Skills: excellent written/verbal skills in English and Spanish

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.