Field Service Technician

Remote in Augusta, ME, US • Posted 1 hour ago • Updated 1 hour ago
Contract W2
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • SAP BASIS
  • Managed Services
  • Repair
  • Power Tools
  • Issue Tracking
  • Printer Support
  • HP
  • Dell
  • Lenovo
  • Field Service
  • Customer Service
  • CompTIA
  • Technical Support
  • Banking
  • Break/Fix
  • IMAC
  • Expect
  • Laptop
  • Network
  • Computer Hardware
  • Point Of Sale
  • Printers
  • Customer Focus
  • Service Level

Summary

Our client is looking for a Field Service Technician for a 2-month contract in Augusta, ME 04330.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience
  • 3 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
  • Laser printer repair experience.
  • Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience
  • Excellent technical troubleshooting and customer service skills.
  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
  • Experience using a hand drill and climbing ladders.
  • Active driver's license.
  • CompTIA A+

What You Will Be Doing
  • Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
  • Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
  • Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
  • Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed
  • Maintain good customer focus, meeting deadlines and service level agreements (SLAs)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 877642
  • Posted 1 hour ago
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